Visiting a patient at Northern Health

Please note: There may be occasions when regular visiting is restricted in certain wards/units. We recommend contacting the Nurse in Charge through our switchboard on (03) 8405 8000 prior to visiting to confirm the ward/unit is open to visitors. 

Visitors are permitted to Northern Health with some restrictions:

  • Visitors must show their vaccination status to our screening team upon entry. If you are not vaccinated, you will be asked to complete a rapid antigen test (RAT) and must receive a negative result to enter.
  • All visitors must wear a mask at all times within the hospital; if you have a mask exemption, you will be asked to complete a RAT
    • Unvaccinated visitors must wear an N95 mask throughout their hospital visit
    • Vaccinated visitors must wear either a surgical mask or an N95 mask during their visit
  • All visitors should remain at the patient’s bedside whenever possible and maintain physical distancing in the ward environment. Movement within the hospital should be limited.

 Visitors are not to visit a hospital if they:

  • Are a close contact/household contact of a COVID-19 positive individual within the past seven days
  • Have tested positive to COVID-19 and are yet to be cleared from self-isolation, or
  • Have COVID-19 symptoms (e.g. fever, breathlessness, cough, sore throat, runny nose), or
  • Are waiting for a COVID-19 test result
  • Have returned to Australia from overseas within the last 24 hours and yet to complete a negative rapid antigen test

Northern Hospital Epping (all wards excluding COVID Wards, ICU and Emergency Department):

  • Visiting hours: 12 pm – 6 pm
  • Two visitor per patient per day for a maximum of two hours

Northern Hospital Epping – Maternity and Paediatric Units:

  • Visiting hours: 12 pm – 6 pm
  • One parent or carer can remain with child 24 hours/day in paediatric unit
  • One support person in maternity can visit between 8 am – 8 pm
  • Two visitors per patient per day (inclusive of support person)

Northern Hospital Epping – ICU and Emergency Department:

  • Visiting permitted with prior approval from the Nurse in Charge, who can be contacted through our switchboard on (03) 8405 8000.

Northern Hospital Epping – COVID Wards: 

  • No visitors allowed in COVID Wards except under compassionate grounds, with prior approval from the Nurse in Charge.
  • A maximum of 10 visitors are permitted on the COVID Ward at any one time.
  • Any visitors to COVID Wards must be vaccinated.

All patients known to the Palliative Care Consult Team or in Palliative Care Unit:

  • Total of 10 visitors, 2 at a time in the room/ward during visiting hours.  May be allowed to have a visitor overnight depending on the situation (E.g., family assisting with care).

Patients identified as in terminal phase (last hours/days):

  • Total of 10 visitors, 4 at a time in the room/ward, any time within 24 hours. Nurse In Charge has the discretion to allow extra visitors for the day and the number of visitors in the ward at a time.

Broadmeadows Hospital and Bundoora Centre:

  • Visiting hours: 12 pm – 6 pm
  • Two visitor per patient per day for a maximum of two hours

Ian Brand Residential Care:

Residents can have five visitors per day as per the current booking system, by contacting the Nurse in Charge on (03) 9495 3194. A maximum of four visitors are allowed at any one time. All adult visitors will need to perform a rapid antigen test (provided on site and undertaken at the main entrance of Bundoora Centre), and receive a negative result before visiting Ian Brand Residential Care.

Merv Irvine and McLellan House Visitors

Residents can have five visitors per day as per the current booking system, by contacting the Nurse in Charge. A maximum of four visitors are allowed at any one time. All adult visitors are requested to provide proof of vaccination and will need to perform a rapid antigen test (provided on site), and receive a negative result before entering.

Contact prior to visiting

Merv Irvine: 0394953240

McLellan House: 0393024002

Outpatient Clinics at Northern Hospital Epping, Broadmeadows Hospital, Bundoora Centre and Craigieburn Centre:

One person is permitted to attend with the patient for appointments relating to:

  • Children’s appointments (two parents maximum)
  • Antenatal appointments (one support person maximum)
  • Cancer-related appointments
  • Patients needing mobility support (wheelchair)
  • Patients with memory/cognitive difficulties
  • Patients with major hearing and vision difficulties

Additional visiting requests require prior approval from the Nurse in Charge, who can be contacted through our switchboard on (03) 8405 8000.