The main function of the emergency department is to treat patients who are suffering from a serious illness or injury that could lead to severe complications if medical treatment is not received quickly. The Northern Hospital’s Emergency Department treats both adults and children 24 hours a day. Click here for more information.


The Victorian Virtual Emergency Department (VVED), is a public health service for non-life-threatening emergencies. You can access emergency care from anywhere in Victoria, 24 hours a day, seven days a week. You will be connected to doctors and nurse practitioners, who are trained to assist you. If you are eligible, you will be connected virtually to emergency doctors and nurses who will provide medical advice, from the comfort of your own home or workplace. As your consultation will be via video, you will need a device with a camera to use this service. Interpreter services are available for patients who prefer to speak in their own language. Click here for more information.    


Priority Primary Care Centres (PPCCs), provide immediate treatment for urgent, non-life-threatening injuries or illnesses. PPCCs are a Victorian Government funded service designed to support our busy hospital emergency departments. They are led by highly skilled doctors and nurses to provide you with urgent medical care. Click here for more information.

Within the Northern region of Melbourne, there are two local PPCCs:


Epping PPCC Craigieburn PPCC
Shop 216, 571-583 High Street, Epping Plaza

Open 7 am to 10 pm, Monday to Sunday

Bookings: (03) 9422 2220 or online Epping PPCC


70, Central Park Avenue, Craigieburn

Open 7 am to 10 pm, Monday to Sunday

Bookings: (03) 8384 0940 or online Craigieburn PPCC