GP Referrals to Specialist Clinics


From 1 October 2020, Northern Health Specialist Clinics will NOT accept referrals by fax.

GPs must use HealthLink SmartForms to refer patients to Northern Health.

Referrals by email are not accepted.


For specific service referral information go the service directory:  Click here

Northern Health Specialist Clinics has now switched to HealthLink SmartForms for receiving referrals from GPs.
HealthLink is a secure, safe electronic channel for delivery of identifiable clinical information between healthcare providers.
To access a guide, please view the following links:

Medical Director   Quick Start Guide – Medical Director

Best Practice Quick Start Guide – Best Practice

Genie  Quick Start Guide – Genie

MedTech Evolution – please contact Specialist Clinics on the number below

Zedmed  – please contact Specialist Clinics on the number below

Need help?

  • Would you like a demonstration on how to send an electronic referral from your desktop?
  • Are you experiencing any difficulties sending a referral to Northern Heath?
  • Do you have software that doesn’t have HealthLink SmartForms?

Please call
Christopher Daniel
Northern Health Specialist Clinics
8405 2921

Statewide Referral Criteria

The Department of Health and Human Services has developed statewide referral criteria to assist GPs and clinicians referring patients to Specialist Clinics. These referral criteria have been developed to improve access to Specialist Clinics in public hospitals by improving the quality and appropriateness of referrals.
For more information on the minimum requirements for referral to each specialty for specific conditions, please visit

HealthLink SmartForms are being developed for each Specialist Clinic to help GPs meet the requirements of the Statewide Referral Criteria.
If a referral does not contain the minimum required content it will be declined with written notification to the referring health professional and patient.

HealthPathways Melbourne

HealthPathways Melbourne provides referring GPs with a comprehensive suite of clinical pathways, including guidance on when to refer and what information is required to accompany a referral.  

PHN Support

GPs are advised to contact their Digital Health support team from their PHN.

North Western Melbourne PHN
9347 1188

Eastern Melbourne PHN
9046 0300