Learn more about Northern Health’s response and preparedness to COVID-19
Last updated: 11.30 am, Tuesday, 24 November 2020
Visiting Northern Health
In response to the evolving COVID-19 situation, visitor restrictions are currently in place across all Northern Health sites:
- Visiting hours are from 11 am – 6 pm
- One visitor, per patient, per day may visit (maximum one hour visit)
- Children under the age of 16 are not allowed to visit.
- Exceptions apply to Birthing Suite, Maternity Ward, Children’s Ward, Neonatal Unit, Palliative Care Unit, and in special circumstances.
We understand these restrictions may cause disappointment and may be challenging for patients and their loved ones. The health and safety of our patients, visitors and staff is our highest priority and these restrictions are in place to protect them. Alternatives to visiting such as phone calls and video chat are available where possible. Thank you for your ongoing understanding during this time.
Please note: No external delivery people will be admitted for food or flower deliveries at this time.
Northern Health COVID-19 Testing Clinics
As part of our COVID-19 response, Northern Health is operating the below testing clinics seven days a week.
Northern Hospital Epping
Drive-Through & Walk-In Clinic
Northern Centre for Health Education & Research (NCHER) car park (enter via Cooper Street)
187 Cooper Street, Epping Vic 3076
8 am – 6 pm
(Please note: Symptom-free testing is only available in special circumstances where requested by the Department of Health and Human Services)
Northern Hospital (next to DPV Health – near main car park boom gates)
When approaching, please follow signage towards the clinic.
185 Cooper Street, Epping Vic 3076
7.15 am – 7.30 pm
From Tuesday 24 – Thursday 26 November, the Asymptomatic Testing Clinic will close early at 2 pm.
During this timeframe, we will continue to operate the clinic from 7 am – 2 pm, and will provide access to asymptomatic testing through the NCHER drive through clinic.
We will resume normal hours of operation on Friday 27 November.
Drive-Through Clinic only
274-304 Craigieburn Road, Craigieburn Vic 3064
9 am – 5 pm
Glenroy Senior Citizens Centre
11 Cromwell Street, Glenroy Vic 3046
9 am – 5 pm
We encourage you to consult your GP or contact the Department of Health and Human Services Coronavirus Hotline on 1800 675 398 if you have any questions. For more information, visit www.dhhs.vic.gov.au/coronavirus.
Aboriginal and Torres Strait Islander community
Aboriginal and Torres Strait Islander Victorians are considered a high risk for COVID-19 due to higher rates of pre-existing medical conditions such as diabetes, heart and lung disease than non-Aboriginal people. This means that it is important for Aboriginal people that are experiencing COVID-19 symptoms to get tested early and, if you do have COVID-19, ensure you can access treatment quickly. See details on our Fever Clinic above. Click here for a fact sheet from the Department of Health and Human Services.
Ways to reduce your risk of COVID-19 (Coronavirus)
- Wash hands often with soap and running water, for at least 20 seconds. Dry with paper towel or hand dryer.
- Try not to touch your eyes, nose or mouth.
- Cover your nose and mouth with a tissue when you cough or sneeze. If you don’t have a tissue cough or sneeze into your upper sleeve or elbow.
- Isolate yourself at home if you feel sick. If you take medication ensure you have adequate supplies.
- Phone your GP first if you need medical attention. They will tell you what to do.
- Continue healthy habits: exercise, drink water, get plenty of sleep, and now is the time to quit smoking. Call the Quitline on 137 848.
- Buy an alcohol-based hand sanitiser with over 60 per cent alcohol.
- Get the flu shot.
COVID Safe Plans
Northern Health has developed COVID Safe plans for the health service and Ian Brand Nursing Home, Bundoora.
COVID Safe plans protect patients, residents, visitors, staff and contractors. Our COVID Safe Plans set out Northern Health’s actions to help prevent the introduction and spread of coronavirus (COVID-19) in our health care environment, whilst we provide vital care for patients.
As the situation is changing rapidly, please visit the Department of Health and Human Services website for the latest updates, including advice on symptoms and precautions.
Visit the Department of Health and Human Services website to find out more.
You can learn more about COVID-19 (Coronavirus), including advice on symptoms and precautions, on the Better Health Channel website.
Visit the Better Health Channel website to find out more.
Read the latest travel alerts on the Smartraveller website.
Visit the Smartraveller website to find out more.
If you suspect you may have COVID-19 (Coronavirus), please call the dedicated hotline on 1800 675 398.
Please only call Triple Zero (000) for emergencies.