For Patients and Visitors
What is the Diabetes Service?
The diabetes service at Northern Health provides specialised care for both ambulatory and hospitalised clients with diabetes living in the Northern region of Melbourne.
Our outpatient diabetes services provide support; treatment and education of clients with diabetes in the ambulatory care setting (outpatient clinics). Our program offers a range of services including medical and lifestyle management for adults with type 1, type 2, gestational diabetes and other forms of diabetes. A referral is required from your GP to access this Service. Outpatient diabetes clinics are located at the Northern Hospital, Broadmeadows Hospital, Bundoora Extended Care Centre and Craigieburn Health Service.
Our inpatient diabetes services provide consultations, support and treatment advice on hospitalised clients to promote safe and optimal management of their diabetes during their hospital stay.
What can I expect from the service?
When you attend an outpatient diabetes appointment, you may be seen by one or more diabetes team members, who may include, doctors, diabetes nurse practitioner, diabetes educator, dietitian, podiatrist or other allied health members. Together, you will develop an individual care plan to help manage your health goals, which may include medication, lifestyle management and skills to help you manage your diabetes. We strive to collaborate with clients, providing relevant support for self-management and education that guides individuals in looking after all aspects of their diabetes. Some visits may be one-on-one appointments while other visits may include group education sessions. We also provide ambulatory insulin dose titration program where advice on insulin doses may be provided via phone consultations.
Interpreters are available in most languages at Northern Health; we will do our best to ensure an interpreter is available for your appointment
How to refer to the service
A referral is required. Please visit your GP clinic
What do I bring/need for my appointment?
Please bring with you the following items:
- A list of your current medications (including over the counter medicines)
- A list of your health conditions
- Your blood glucose monitor and lancet device
- Your blood glucose readings or log book
- Pathology results or name of the pathology company where you last had blood tests
Phone: 8405 8335
For Health Professionals
The Northern Health Diabetes Team includes:
- Diabetes Nurse Practitioner
- Diabetes educators
- Allied health (Dietitians, Podiatrists, Exercise Physiologists, Psychologists)
The diabetes service provides both outpatient and inpatient management of clients with diabetes.
The outpatient service provides individual and group consultations and education for ambulatory patients with type 1, type 2, gestational diabetes and other forms of diabetes. Outpatient clinics are available at Northern Hospital, Broadmeadows Hospital, Craigieburn Health Services and Bundoora Extended Care Centre. Once our intake team have received your referral we will be able to work out which service is best suited to their needs. This may not necessarily be Northern Health; it may be one of our partner agencies. If the referral is redirected to another partner agency we will discuss this with your clinic doctor.
The service provides best practice care in the treatment of clients with type 2 diabetes, including individualised therapy with modern glucose lowering medications, injectable non-insulin and insulin treatment and tailor treatment to decrease cardiovascular and microvascular complications. There is also close collaboration with vascular and podiatry teams in the foot procedures clinic for clients with diabetic foot complications.
The outpatient service also provides specialised management for clients with type 1 diabetes, including the use and support of diabetes treatment technology (insulin pumps, continuous interstitial glucose monitoring devices and bolus-assistant glucose meters). The service can coordinate initiation and upgrade of insulin pumps and diagnostic or real-time continuous glucose monitoring.
The service provides specialised clinics at 3 different sites for women diagnosed with gestational diabetes. The service provides free management kits, education and ongoing support in many languages. The diabetes team works very closely with antenatal services.
The inpatient service manages clients admitted with blood glucose emergencies or acute diabetes-related issues. We also provide a consult service to clients with diabetes admitted with other conditions to ensure safe and optimal management of diabetes during hospitalisation. We offer management advice and diabetes education to ensure optimal long-term treatment of diabetes and safe transition back to the community at the time of discharge. Inpatient services are available at the Northern Hospital, Broadmeadows Hospital and Bundoora Extended Care Centre. The inpatient service also has close collaboration with the vascular, medical and infectious diseases service in the multidisciplinary care of clients with diabetic foot complications.
– Plenty Valley Community Health Service
– Dianella Community Health Service
– Sunbury Community Health Service
We encourage family members and carers to attend appointments.
Please see the Hume Whittlesea PCP Adult Diabetes Services Pathway for guidelines on urgency of referrals to the Northern Health diabetes services
How to Refer:
All referrals to Northern Health should be sent to:
Minimum Referral Information:
- Reason for referral
- Diabetes type & duration
- Diabetes-related complications
- Medical history – current and relevant past history
- Current medications
- Relevant investigations and pathology (including HbA1c, U&Es, FBE, LFT, lipids, urine ACR within the last 3 months)
- Current management of the condition and response to this
Pre-referral guidelines available at
Alternative service options:
Head of Unit:
Dr Suresh Varadarajan
For Discussion regarding patient presentation to the Emergency Department, call GP Hotline 8405 2610 to access the Senior ED Consultant