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Ear, Nose and Throat (ENT)

For Patients and Visitors

What is the Ear, Nose & Throat Service?

The Northern Health Ear, Nose and Throat Surgery unit provides a targeted service to the needs of the Northern Health community, with a strong emphasis on services to the children and adolescent population, as well as adults. We have strong relationships with both regional health services such as Kilmore Health, as well as quaternary referral services for more complex care, which enables us to provide both timely care, and a full range of ENT services.

How to refer to the service

A referral is required.  Please visit your GP Clinic and have them fax/mail a referral to us.

What can I expect from the service?

Outpatient Referral Process

  • You will be notified when your referral is received by outpatients.
  • You will be contacted if further information is required.
  • The referral is triaged by the doctors according to clinical urgency. This determines how long you  will wait for an appointment.
  • Patients with urgent conditions are seen as soon as possible.
  • Patients with routine conditions are given appointments according to clinical need and clinic  demand. Please note that waiting times are currently more than two years long for non-      urgent patients.
  • You will be seen by an ENT surgeon in our outpatient clinic, who will assess your problem, and  arrange treatment for it. This may involve surgery (to be performed at a later date), medication,  lifestyle changes, or referral to another group of doctors or health practitioners.

What do I bring/need for my appointment?

Please bring with you/have available the following items:

  • Any blood tests you have had done
  • A physical copy of any XRays you’ve had done. You can have these printed/loaded onto a CD at the Radiology service where you had them done. It is your responsibility to bring these with you – do not assume that if they are sent to your doctor, or sent to us on your behalf, that we will get them. Bring them with you to your appointment.
  • Copies of any hearing tests you have had done – get these from your audiology service.
  • A written list of any questions that you have.A list of all medications, allergies and previous health issues that you have had

Useful Links

Surgery:

Post Operative Voice Rehabilitation

Adenoid Surgery

Cautery of the Septum or Turbinates

Children’s Anaesthesia Information

 Ear Drum Reconstruction Surgery

Grommets Surgery

Head and Neck Surgery

Mastoidectomy Surgery

Microlaryngoscopy Surgery

Mouth and Throat Surgery

Neck Lymph Node Biopsy

Nose and Sinus Surgery

Panendoscopy and Biopsy

Tonsillectomy Surgery

 

Throat and Neck:

Voice Box and Throat Symptoms

Hoarseness and Voice Change 1

Hoarseness and Voice Change 2

Hoarseness and Voice Change

Persisting Cough

Temporomandibular Joint Dysfunction

What is Chronic/Persistent Cough?

 

Ear:

Hydrogen Peroxide Ear Drops

Bell’s Palsy

Benign Paroxysmal Positional Vertigo (BPPV)

Childhood Ear Disease

Ear Wax

Glue Ear

Managing your Dizziness

Meniere’s Disease

Meniere’s Diet

Otitis Externa

Sudden Sensorineural Hearing Loss

Tinnitus

Vertigo Exercises

Vestibular Neuronitis and Labyrinthitis ness

 

Nose:

Nasal Saline Irrigation

Decongestants and your Nose

Management of Sinusitis

Management of Nasal Disease before your Clinic Appointment

Blood Nose (‘Epistaxis”)

Minimising Exposure to AllergensM

 

To contact us

Phone:      8405 8335

Email:       SpecialistClinics@nh.org.au

 

For Health Professionals:

Service Overview

The Northern Health Ear, Nose and Throat Surgery unit provides a targeted service to the needs of the Northern Health community, with a strong emphasis on services to the children and adolescent population, as well as adults. We have strong relationships with both regional health services such as Kilmore Health, as well as quaternary referral services for more complex care, which enables us to provide both timely care, and a full range of ENT services.

Staff

Consultant Surgical Staff

  • Dr Deborah Amott, Head of Unit.
  • Dr Anita Yuen
  • Dr Caroline Ryan
  • Mr Damien Phillips
  • Mr Michael Wilson
  • Dr Zenia Chow
  • Mr Tim McClean
  • Mr Kevin Nguyen
  • Dr Bing Teh

Other ENT Surgery Medical Staff

  • One registrar
  • One resident

ENT Surgery Nurse Liaison: Ms Mara Ciavarella

ENT Lead Nurse – Specialist Clinics: Ms Rebecca Lacy

ENT Co-ordinator – Specialist CLinics: Ms Vickie Hutchison

Services / Inclusion Criteria

Surgical Treatments

Children’s ENT surgery (‘paediatric ENT surgery’), including:

  • Grommets/ear ventilation tubes
  • Tonsil surgery
  • Adenoid surgery
  • Airway and voice assessment

Nasal/nose surgery, including

  • Septoplasty
  • Turbinate reduction
  • Sinus surgery
  • Rhinoplasty to relieve nasal blockage/obstruction

Throat surgery, including:

  • Tonsillectomy and adenoid surgery
  • Voice box (‘larynx’) surgery
  • Mouth lumps and ulcers

Neck surgery, including

  • Saliva gland surgery (parotid, submandibular glands)
  • Thyroid surgery
  • Lymph node surgery
  • Neck lumps (biopsy and treatment)

 

Snoring and Sleep Apnoea treatment and surgery

Ear surgery, including:

  • Grommets/ear ventilation tubes
  • Ear drum hole repair (‘myringoplasty’)
  • Mastoid surgery

Non-surgical Services

  • ENT Cancer assessment and treatment
  • Hay fever and other nasal allergies
  • Blocked nose
  • Snotty nose
  • Sinus disease
  • Swallowing problems
  • Voice problems
  • Throat symptoms
  • Chronic cough
  • Eustachian tube dysfunction
  • Hearing problems
  • Vocal fold checks prior to thyroid/parathyroid surgery

Exclusion Criteria

  • Please note, we do NOT treat tinnitus nor dizziness/vertigo. Please refer these patients to an alternative service (e.g. Royal Victorian Eye and Ear Hospital Outpatient Department).
  • We do not provide cosmetic rhinoplasty – these should be referred to a private cosmetic service outside the Medicare system.
  • Please also note that all referrals for ear symptoms must include a recent audiogram, or the referral will be rejected.

How to Refer:

All referrals to Northern Health should be sent to:

Fax:                        9495 3510

For detailed referral criteria and required supporting information please see HealthPathways Melbourne via the link below:

HealthPathways Melbourne – ENT

The minimum mandatory investigations / workup to facilitate accurate triage to the ENT Services can be accessed via the link below:

Northern Health Referral Guidelines – ENT

Referral must include:

  • Reason for referral
  • Working diagnosis
  • Medical History – current and relevant past
  • Current medications
  • Relevant Investigations and pathology – please include reports and histology
  • Current management of condition and response to this