The Disability Liaison Officer (DLO) at Northern Health are health professionals passionate about reducing the barriers for people with disability to accessing health services. We support people with a disability, their families and carers to utilise hospital services and access the support, care and treatment they need.

What DLO’s do:

  • Access COVID-19 screening, vaccination and treatment for people with disability, their families and carers
  • Can support you and your healthcare team to access safe, accessible and more inclusive care during your hospital stay, when attending outpatient appointments or preparing for surgery.
  • Can provide you with any information you need, including connecting you with other health and human services.
  • Assist links across all services and/or programs across Northern Health and other usual health services.
  • Ensuring inclusive care for all with a disability from LGBTIQA+, Aboriginal and/or Torres Strait Islander and from a CALD background
  • Work with your healthcare team to ensure your hospital stay or outpatient clinic appointment is safe, accessible and inclusive
  • Consultation, advice and assist links with NDIS
  • A central point of contact for a person with a disability, their families and carers as well as staff to report concerns

Our Disability Action Plan 2023-26

-> Easy English Disability Action Plan here

Contact: Monday-Friday 8-5pm

Phone: Simone – 0400 971 396

Email: Disability Liaison

 

Covid Resources:

https://www.dhhs.vic.gov.au/information-people-disability-coronavirus-disease-covid-19

https://www.dhhs.vic.gov.au/call-to-test-covid-19