For Patients and Visitors

What is the Service?

The Psychology Service consists of Clinical, Health and Neuropsychologists who work across Northern Health programs providing specialised assessments and strategies to assist patients in managing emotional stresses, thinking or memory issues.

Clinical and Health Psychologists

Clinical and Health Psychologists look at the connection between physical and psychological health. Their main focus is to provide psychological strategies and skills to assist people to make long-term changes to address issues including:

  • Adjustment and coping with illness,
  • Emotions such as stress, anxiety, worry, fear, depression, grief and loss,
  • Sleep disorders
  • Chronic or persistent pain,
  • Management of health behaviours (e.g., weight management)

Clinical Neuropsychologists

Clinical Neuropsychologists focus on how the brain works. They look at how thinking and behaviour are related to different areas of the brain. Neuropsychologists assess how the brain works through standardised tests of memory and thinking. The tests identify strengths and weakness and are used to assist with diagnosis, treatment recommendations and treatment planning.

What can I expect from the service?

Clinical and Health Psychologists

Initial contact with the psychologist may be by phone or clinic appointment. The psychologist will discuss the types of issues/problems you may be experiencing, their impact and how you feel you are managing at present. After an initial assessment, your psychologist will develop a treatment plan with you and discuss whether further support is needed. Psychological support can vary from single session therapy to more regular ongoing therapy sessions. It may be provided via telephone, inpatient, outpatient, or group support.

Clinical Neuropsychologists

A neuropsychological assessment involves an interview and a number of “paper and pencil” tests designed to examine different areas of thinking. An assessment usually goes for 2-2.5 hours. People are seen on their own during the assessment and the neuropsychologist will ask to speak to people who know you well such as family, friends or other health care professionals.

Psychology services are provided at Broadmeadows Health Service, Bundoora Extended Care Centre, Craigieburn Health Service and the Northern Hospital.

Contact us

If you would like any further information about the Psychology Department, please contact:

For Health Professionals

Service Overview

Northern Health Psychologists provide specialised assessments and strategies to assist patients in managing cognitive, mood and behavioural issues. Psychology services are provided by Clinical, Health and Neuropsychologists working within a variety of Northern Health programs across campuses. Programs in which psychology services can be accessed include: Community Therapy Services (incorporating persistent pain services), Cognitive, Dementia and Memory Service (CDAMS), Hospital Admission Risk Programs (HARP), inpatient and outpatient clinics (psycho-oncology) and renal services. Services are only available during normal weekday business hours.

Inclusion criteria:

Existing Northern Health subacute inpatients

Patients meeting inclusion criteria for the respective Northern Health programs in which psychology services are available (e.g., Community Therapy Services, CDAMS, HARP)

Exclusion criteria:

Patients who are acutely psychiatrically unwell and meet the mental health eligibility criteria (e.g., moderate to high risk of harm to self or others) should be referred to an area mental health service.

How to Refer:

Referrals should be faxed to Community Access Service
Fax:      8405-8616
Free Call:       1300 128 539 (referral enquiries only)


If you would like any further information about the Psychology Department, please contact: