For Patients and Visitors:
What is the Orthopaedic Service?
The Northern Health Orthopaedic Service provides care for people with conditions affecting joints and bones of the upper and lower limbs. This may be in an emergency setting, such as fracture following a fall, or for a long-standing condition such as osteoarthritis of the knee.
Patients are seen and treated at both Northern Hospital Epping and Broadmeadows Hospital.
How to receive an appointment in this service
A referral is required. If the matter is urgent, access the Virtual ED (www.vved.org.au) or present to the Emergency Department at the Northern Hospital.
If the matter is less urgent, you can be assessed and get a referral from
- Your GP or local doctor
- The Priority Primary Care Centres at Epping and Craigieburn www.health.vic.gov.au/priority-primary-care-centres
- Urgent Care Centres at Craigieburn, Whittlesea or Kilmore
What can I expect from the service?
As a patient you can expect to be fully assessed, and any tests needed are arranged. A decision is then made as to whether surgery is required, or non-surgical treatment such as physiotherapy.
Patients with a new fracture or injury are usually contacted by the fracture clinic for a face to face or virtual appointment within a week of receiving a referral. From here, surgery, plastering or other treatments can be arranged as necessary.
Most long-term conditions such as osteoarthritis or shoulder pain are seen first by a physiotherapist in a screening clinic or the OsteoArthritis Hip and Knee Service (OAHKS) who will do a thorough assessment and discuss a management plan with you, which may include surgery, non-surgical treatment, or further investigation as required.
A care plan will be made during your clinic appointment. This will be communicated with your GP either via a letter, or by being given a copy of your patient notes.
If you do require surgery, the appropriate paperwork will be completed. Following your surgery you will be followed up in the Clinic until your recovery is complete.
If you do not require surgery, this information and any treatment required will be communicated to your GP.
Virtual Fracture Clinic
Many fractures and broken bones can be managed safely without review in the orthopaedic clinic. If you are referred to the fracture clinic, your injury and x-rays will be reviewed by a member of the orthopaedic team and the best management will be determined.
You will be contacted by a member of the orthopaedic team (including physiotherapy and nursing) within one week of your ED visit to explain the management plan for your condition.
The brochures below can help you manage your condition in conjunction with your healthcare professional.
Orthopaedics – Elbow Radial head and neck fracture
Orthopaedics – Carpal Fracture
Orthopaedics – Base 5th metatarsal fracture
Orthopaedics – Ankle and Foot Avulsion Fracture
For children’s fractures we use the Royal Children’s Hospital handout below:
RCH Buckle fractures – parent handout
What do I bring/need for my appointment?
- It is important to bring along any Xrays or Scans if they were arranged by your GP; any Xrays or other tests done within the hospital will be available for the doctor to see
- A list of current medications
- Any information you may have relating to previous treatment of your condition
- Medicare Card
Contact Us
Phone: 8405 8335
Email: SpecialistClinics@nh.org.au
For Health Professionals:
Service Overview
The Northern Hospital Orthopaedic Service provides care for both acute or traumatic conditions such as recent fractures, via the fracture clinic, and for longstanding or chronic conditions via the orthopaedic clinic.
When a patient has been assessed and surgery deemed necessary, this is organised via the outpatient clinic. Some patients will require further investigation or pre-admission assessment, prior to surgery.
Many patients referred do not require, or do not wish to have, surgery. In this case we aim to provide a detailed summary outlining any treatment required such as physiotherapy or bracing so that care can continue in the Community.
Outpatient Referral Guidelines
The Department of Health and Human Services has developed Statewide referral criteria to assist GPs and clinicians referring patients to Specialist Clinics. These referral criteria have been developed to improve access to Specialist Clinics in public hospitals by improving the quality and appropriateness of referrals.
- Osteoarthritis of the knee – Osteoarthritis of the knee | src.health.vic.gov.au
- Other knee conditions – Other knee conditions | src.health.vic.gov.au
- Osteoarthritis of the hip – Osteoarthritis of the hip | src.health.vic.gov.au
- Other hip conditions – Other hip conditions | src.health.vic.gov.au
- Shoulder trauma – Shoulder trauma | src.health.vic.gov.au
- Osteoarthritis of the shoulder – Osteoarthritis of the shoulder | src.health.vic.gov.au
- Other non-traumatic shoulder conditions – Other non-traumatic shoulder conditions | src.health.vic.gov.au
Exclusion criteria for referral:
(Services not offered by Northern Health Orthopaedics Service)
- Neck pain, back pain and radiculopathy – refer to Northern Health Orthopaedic Spinal Service
- Soft tissue conditions of the hand – Dupuytren’s contracture, tenosynovitis, ganglia – refer to Northern Health Plastic Surgery Service
- Hand fractures (distal row of carpals and beyond) – refer to Northern Health Plastic Surgery Service
- Primary bone or soft tissue tumours – refer to St. Vincent’s Health
- Paediatrics clubfoot/calcaneo valgus foot/flat feet / intoeing/ perthes/SUFE – refer to Royal Children’s Hospital
Fracture Clinic:
Most simple, minimally displaced fractures are managed via the Virtual Fracture Clinic. Current fractures that are diverted include:
- Elbow – radial head and neck fractures
- Wrist – triquetral/hamate fractures
- Wrist – paediatric distal radius buckle/greenstick fractures
- Ankle and midfoot avulsion fractures
- Foot – Base 5th metatarsal fractures
- Toe fractures
Fracture diversion management guidelines available here.
Patients will receive the relevant handout in the emergency department, and a phone call from a member of the Virtual Fracture Clinic team within the following week.
How to refer:
Please follow the instructions on the link: Referrals to Specialist Clinics
For detailed referral criteria and required supporting information please see HealthPathways Melbourne via the link below:
HealthPathways Melbourne – Paediatric orthopaedic referrals
HealthPathways Melbourne – Adult orthopaedic referrals
Director/Head of Unit
Dr Juliette Gentle
Alternative service options
Sports / Soft Tissue Injury Clinic – via same referral process
Paediatrics – Clubfoot/Calcaneo Valgus Foot/Flat Feet / Intoeing/ Perthes/SUFE/ synovitis hip – refer to Royal Children’s Hospital
Soft Tissue conditions of the Hand – Dupuytren’s contracture, tenosynovitis, ganglia – refer to Plastic Surgery Unit
Primary Bone or Soft Tissue Tumours – refer to St Vincent’s Health
Health Professional Enquiries:
Contact: Orthopaedic Registrar via Northern Health switchboard – 8405 8000
