Northern Health’s Strategic Plan 2020-24 has five priorities, and the first one is A safe, positive patient experience. Over the next three weeks, we will present each strategic priority.
A safe, positive patient experience sets our goals towards our commitment to safety and reliability, and working together with patients, their families and carers to provide a positive patient experience. As an organisation, we aim to strengthen our quality and safety systems and develop strong relationships with patients.
Please see the video below to hear more about what this strategic priority means to some of our staff: