Get to know: Susan Richardson

February 9, 2024


Meet Susan Richardson, Computer Clerk, Broadmeadows Health Information Services.

What is your coffee order?

I love a nice hot, strong cappuccino.

Tell me about your role at Northern Health and what it entails?

I am involved in the prepping and scanning of medical records and the merging of UR Duplicates, all of which have evolved with technology changes over the years.

Why and how did you choose your specialty?

I have always had an interest in health and wanted to apply my administrative skills within the medical field. After completing an Advanced Medical Terminology Certificate at Victoria University, I commenced working as a medical transcriptionist at Broadmeadows Health Service – that was twenty-five years ago.

What is your greatest achievement or favourite memory since working here?

My greatest achievement is still being here after twenty-five years! My favourite memories are many … but I think the lovely co-workers that I have had the opportunity to work with has been the most wonderful experience.

What are some things people don’t know about you?

What some people may not know about me is that I have a twin brother. I grew up listening to music like Skyhooks, Rolling Stones and AC/DC.  I have two sons and a cat named Eva. My religion is the Collingwood Football Club and I enjoy watching all sports.