Community Advisory Committee

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Patient Experience Community Advisory Committee

Northern Health is constantly building and strengthening relationships with the community – both with consumers and with local service providers. Northern Health values consumer participation for several reasons.

At a corporate level, the Northern Health Patient Experience Community Advisory Committee (PECAC) provides the links with consumers in the Northern Health catchment area. The PECAC is a sub committee of Northern Health Board and is made up of community members, Board members (Jim Bailey – Chair, Brian Joyce – Deputy), Chief Executive and representatives of Northern Health.

The Committee meets at least five times a year with the aim of bringing the voices of the community and consumers into the decision-making processes of Northern Health.

The PECAC offers a consumer perspective by providing advice to the Board on issues such as access policies, Redesign and Improvement Strategies, Quality of Care, Strategic Plan, consumer advocacy and processes for ensuring consumer participation.

If you'd like to learn more about Northern Health’s Consumer Participation or to become a member please email consumerparticipation | at | or call our Consumer Participation Coordinator, Sherrilyn Ballard on 03 9495 3229.

Current Community Advisory Committee Members


   Nurichan Ozturk
Nurcihan is a recent appointment to the Northern Health Patient Experience & Community Advisory Committee and she comes to the position with 30 years of experience in the community development sector.
Nurcihan has held senior positions in the community development sector both nationally and internationally, including as Executive Officer of the Victorian Immigrant and Refugee Women’s Coalition, Assistant State Secretary of the Victorian Branch and National Junior Vice President of the Textile Clothing and Footwear Union of Australia and the first Chairwoman of the Women’s Committee of the Textile Workers Asian Regional Organisation.

Nurcihan volunteers her time with a number of community organisations, such as the National Council of Women Victoria as Migration Adviser, the Turkish Women’s Recreational Group as President and the Northern Adult Migrant English Program as a Home Tutor.

On her weekends, Nurcihan works as an Integration Aide at the Victorian School of Languages working with children with disabilities. 

Due to her commitment to community development, Nurcihan was given the distinction of being included in the Honour Roll of Victorian Women awarded the ‘Centenary of Federation Women Shaping the Nation in Leadership and Industry’.  Nurcihan holds a Diploma in Community Development.

   Fiona Micelotta
Fiona’s appointment to the Northern Health Patient Experience & Community Advisory Committee in October 2014 flowed from being part of a focus group at the Northern Hospital and also volunteering at the Northern Hospital. Most importantly it is Fiona’s passion for improving healthcare services that has lead her to Northern Health. With years of administrative experience in the medical industry and also experiencing patient care numerous times at the Northern Hospital. Fiona is involved with co-design activities with other consumers and staff at Northern Health and volunteers her time for various hospital departments. 

Fiona looks forward to developing ways to improve and change the way healthcare at Northern Health is provided and received, and ensure positive patient experiences.

   Maureen Canzano
Maureen is passionate about improving services for people with disabilities and their carers especially in the hospital system but also the broader community.

Maureen’s husband passed away from cancer in 1991. Since then she has been the sole carer for her daughter who has a complex physical disability.

Her daughter is 44 years of age and has had many admissions to hospital over her life, beginning with the Royal Children's Hospital and then moving to the adult hospital system at the age of 18.

Maureen went back to study in 1995 and completed a Bachelor of Sociology in Humanities and then a Social Work degree. On completing her Social Work degree she worked in the DHS Disability Client Services as a Case Manager.  After leaving Client Services Maureen completed a Certificate IV in Training and Assessment and began teaching in the community welfare sector.  Maureen finds teaching in the community welfare sector a very empowering and positive way of contributing to the education of people planning to work in the disablilty sector. Her experiences with her daughter have given her great insight.

She has been a member of the Whittlesea Disability Network for about eight years and finds the Network a wonderful advocate for people with disabilities. Maureen also works at Mill Park Community House and Adult Training Support Service whose staff are also dedicated advocates for people with disability.


   Dalal Sleiman
Mrs. Dalal Sleiman came to Australia with her family in February 1992 as a refugee from Iraq. Starting her life in Australia from scratch, Dalal began attending English language classes. Dalal has since completed a Diploma of Community Services-Community Development at Kangan Batman TAFE; a Bachelor of Arts Degree (Community Development) at Victoria University; and a Graduate Certificate in Australian Immigration law and Practice.

Dalal currently works as an Arabic Speaking Settlement Worker and is the President of the Chaldean Women’s Association of Victoria. In addition to her work with newly arrived migrants and refugees, Dalal has extensive experience in case work and advocacy for disadvantaged members of our community especially homeless people, people with a disability and women who have been subjected to domestic violence.

In recognition of her work Dalal was awarded the Refugee Recondition Award from Victorian Multicultural Commission (2006) Excellence Award Victorian Multicultural Commission (2010) Overall Achievements Award Whittlesea City Council / Whittlesea Community Connections (2013).

Through her varied work experience, research and publications, Dalal brings knowledge and understanding of how to advocate effectively and assist in addressing the needs of individuals and families living in the north.

   Anastasia Ah Tong
I look forward to working in collaboration with Northern Health and the community.With a focus of ‘people first’ or ‘patient first’ it further supports the values of the Northern Health, which is integral to how people receive medical and health services, and how we treat and respond to the needs of people.

I continue my involvement in the community, involved in a number of projects and activities. Current interests extend to designing and enabling opportunities to help professionals advance their careers and succession planning.

With 16 years of working in the New Zealand and Victorian public service, my professional experience has specialised working across the health and human services areas. Areas range from direct client services to program and services through to governmental relations and executive services.

It is with pleasure that I serve on the PECAC representing a shared voice of the community and improving the health and wellbeing of our community.