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NDIS Adult Continence

For Patients and Visitors

What is the Service?

At our Bundoora campus we offer a Continence Service that is for adults with a disability who require assessment and management of bladder and or bowel dysfunction. This service is offered through the NDIS as we are a provider for this scheme. All referrals to this service will need to come from NDIA via your plan. This service is only offered to adults living in the council areas of Banyule, Whittlesea, Nillumbik, Darebin, Yarra, Hume and Moreland.

Our team at Northern Health has been providing Continence Nursing Services to the community for over 25 years. Our team is based at the Bundoora campus and can provide either home or centre based services for you to improve quality of life and prevent future deterioration.

What can I expect from the service?

Our Continence Nurses are experienced clinicians specialised in the management of needs relating to continence. The service will provide advice and support for adults which include:

  • Comprehensive continence assessment and management
  • Client and carer education and support
  • Bladder retraining, bowel regulation programs and toileting programs
  • Catheter and other drainage equipment education
  • Prescription of aids and equipment
  • Skin care management

What do I bring/need for my appointment?

Please bring a copy of your NDIS plan or relevant parts, details of billing process, a list of current medications.

How much does it cost?

The cost for this service will come from your NDIS plan.

Contact us

For referrals or enquiries regarding this service please contact the Community Access Service team

Free Call:      1300 128 539

Fax:                9495 3510

Email:           CommunityAccesshelpdesk@nh.org.au

For Health Professionals

Service Overview

Overall summary of the Continence Service:

  • The clinicians working within the Continence Services specialise in the management of incontinence and other bladder and/or bowel dysfunction.
  • The services provide assessment, diagnosis, management, education and support to improve continence for clients.
  • The service will also provide consultancy, education and support to carers, relatives and professional service providers.

What can be provided:

  • Comprehensive continence assessment
  • Client and carer education counselling and support in relation to continence
  • Bladder retraining programs, nocturia assessment and management, toileting programs, bowel regulation programs.
  • Equipment/aids prescription via NDIA
  • Short term Catheter management
  • Medication assessment
  • Facilitating access to trial products

Inclusion criteria:

  • over the age of 15 years
  • incontinent of urine and/or faeces or problems with urinary or bowel elimination
  • Living within the Banyule, Yarra, Nillumbik, Whittlesea, Darebin, Hume and Moreland council catchment areas
  • Having Continence Nursing assessment on NDIS plan.

Exclusion criteria:

No Specialist continence nursing on NDIA plan.

How to Refer:

For referrals or enquiries regarding this service please contact the Community Access Service team

Free Call:      1300 128 539

Fax:                9495 3510

Email:           CommunityAccesshelpdesk@nh.org.au

Alternative service options:

Click here for Continence service for adults available at Broadmeadows Hospital, Bundoora and Craigieburn.