As part of our response to COVID-19, Northern Health is introducing telehealth for certain specialist clinic appointments to support our patients and families.You will be contacted before your appointment to let you know if your specialist clinic appointment will be conducted in person at Northern Health, or by telehealth using the Healthdirect platform. Each patient is assessed clinically for their suitability for telehealth by their specialist. The majority of  our telehealth consultations are currently on the telephone.
If you click on the ‘Start Video Call’ button below, you will find listed the current clinics that provide appointments via a Video Call.
Here on this page you can also find useful Resources for our Patients.


Click below for patients, families and carers.  It will take you to a page listing the clinics currently available for Video Calls.

For Staff:

Test call:

Resources for Patients

Patient/Caller Step by Step Video Call Guide

Attending your Appointment via a Video Call

(Video Call Patient Information Leaflet) 

Troubleshooting Equipment, software and browser information

Healthdirect Video Call Translated Information for Patient