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Residential Aged Care Services

Overview

Northern Health provides residential aged care services across five public facilities at three campuses, supporting older Australians with diverse care needs.

Locations

The New Aged Care Act

In November 2024, the Australian Government passed the Aged Care Act 2024. The Act includes major reforms which will create a more modern, transparent and person-focused aged care system.

The Act, which was originally due to take effect on 1 November 2025, has been postponed until 1 November 2025. Northern Health acknowledges this delay in implementation and will continue to work with our participants in preparation for the change.

For more information about how the changes may affect you:
View the official PDF

Our Service

Northern Health operates five public residential aged care facilities, delivering essential services in line with the Aged Care Act 1997 and Aged Care Quality and Safety Commission standards. Our focus is on providing high-quality, person-centred care that is accessible, equitable, and especially responsive to individuals with complex care needs.

What You Can Expect

Consumers can expect care that reflects Northern Health’s core values: Safe, Kind, and Together. We aim to provide a supportive, inclusive, and high-quality aged care experience through:

  • High-Quality Care
    Safe, respectful services aligned with Aged Care Quality Standards.
  • Person-Centred Approach
    Tailored care respecting personal preferences, cultural backgrounds, and individual needs.
  • Comprehensive Support
    Clinical services including nursing, allied health, and personal care for holistic wellbeing.
  • Safe, Comfortable Environment
    Secure, clean, and homely settings designed to foster independence and dignity.
  • Resident Rights
    Full respect for privacy, autonomy, and choice as per the Charter of Aged Care Rights.
  • Social Engagement
    Activities and programs that promote community connection and participation.
  • Focus on Health and Wellbeing
    Dedicated to ensuring each resident feels supported and empowered throughout their care journey.

Useful Resources

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If you need an interpreter, please speak to a staff member or call us via TIS on 131 450

In the case of an emergency call 000

Australian Aboriginal Flag

We acknowledge the traditional custodians of the land on which our health service is built, those of the Taungurung and Wurundjeri people, and we acknowledge their continuing connection to land, waters and community. We pay our respects to the people, the cultures and the Elders past and present.

Northern Health celebrates, values, and includes people of all backgrounds, genders, sexualities, cultures, bodies and abilities.