Community Care Unit

For Patients and Visitors

What is the Service?

Community Care Units provide 24 hour recovery-focused rehabilitation in a community residential setting to people who usually have multiple and complex needs.

What can I expect from the service?

Community Care Units aim to increase a person’s psychosocial independence through a variety of person-centred programs to develop daily living skills. These programs include:

• access to multidisciplinary clinical support and treatment, including regular medical mental health review, allied health and 24 hour nursing support
• residential rehabilitation programs based on need
• individualised assessment, care planning and review of suitability for less restrictive treatment and care
• psycho-education and support to family/carers and promotion of continued links between people and their family/carers
• monitoring, engagement and support of people receiving compulsory treatment under the provisions of Mental Health and Wellbeing Act 2022
• promotion of community links and partnerships to foster integration into the broader community

Contact us

Community Care Units referrals can only be made by staff from a Northern Hospital Mental Health Service.

For Health Professionals

Northern Health operate two Community Care Unit (CCUs), one in Preston and the other Broadmeadows.

Each provide 24 hour recovery-focused rehabilitation in a community residential setting to people who usually have multiple and complex needs.

Our CCUs aim to increase a person’s psychosocial independence through a variety of person-centred programs to develop daily living skills. These programs include:
• access to multidisciplinary clinical support and treatment, including regular medical psychiatric review, Allied Health and 24 hour nursing support
• residential rehabilitation programs based on need
• individualised assessment, care planning and review of suitability for less restrictive treatment and care
• psycho-education and support to family/carers and promotion of continued links between people and their family/carers
• monitoring, engagement and support of people receiving compulsory treatment under the provisions of the Mental Health and Wellbeing Act 2022
• promotion of community links and partnerships to foster integration into the broader community

Inclusion criteria:

The CCU provides specialised services to consumers who are already registered with a local area mental health service, and:
• have moderate to severe psychiatric illness and associated disability with significantly reduced psycho-social functioning
• are aged 18-64 years
• require intensive recovery-oriented community residential treatment and intervention to reduce the impact of ongoing mental illness, evidenced by multiple admissions in last 12 months and intensive outreach support required
• are willing to engage on some level with a multidisciplinary team, and risks are manageable in an open community set up
• reside in the appropriate service area for a Northern Health’s Mental Health Service
• due to their illness and disability, cannot live in an alternative community setting

Considerations are given to consumers who have complex needs, this may include, in addition to a mental health component, multiple disabilities associated with:
• drug and/or alcohol
• Intellectual disability
• personality traits or disorder
• challenging behaviours

How to Refer:

Referrals to CCUs can only be made by staff from a Northern Health Mental Health Service.

Enquiries:

Broadmeadows Community Care Unit
12-20 Talgarno Street
Broadmeadows VIC 3047
Australia
Phone
(03) 9301 7777
Fax
(03) 9301 7707

Northern Community Care Unit (NCCU)
2-4 Pleasant View Drive
Preston VIC 3072
Australia
Phone
(03) 7025 0800
Fax
(03) 9471 8176