Acute to Community Coordination Team (ACCT)


The Acute to Community Coordination Team (ACCT) provides service coordination for patients with complex and/or chronic conditions to promote a safe and timely discharge from hospital.

ACCT focus on patients who:

  • Have a chronic disease/s
  • Have had unplanned admissions
  • Have or are predicted to have a long length of stay (LOS)
  • Are at risk of readmission or failed discharge
  • Require complex discharge planning

What to expect from the service?

Acute to Community Coordinators operate 7 days a week and provide service coordination to patients in the Emergency department and on the acute wards. Coordinated discharge planning, with some patients receiving follow up phone call health check after discharge home from hospital.


Referrals can be made by nursing staff, Allied Health staff &/or Medical and Surgical teams via phone, Medtasker, EMR or in person.
Refer to your local ward areas for contact numbers.

For EMR referrals: Add order for “IP Referral to Acute to Community”


Contact us

Manager: Monday to Friday 8.00am to 4.30pm

Clinical: Monday to Sunday 8.00 to 4.30pm


Last edit: 27/04/2026

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