Northern Health is pleased to relaunch an expanded Staff Peer Support Program in 2026.
Northern Health is committed to strengthening employee wellbeing and our culture of care. We acknowledge that our workforce has different preferences and needs for how they wish to support their wellbeing, and can access a variety of internal and external supports. Our people have told us that having access to peer support is essential, where we can feel we are not alone, and be understood by a peer who shares our experience of working in health.
The Northern Health Staff Peer Support Program is now bigger and better, ensuring that all staff and volunteers across different disciplines, campuses, teams and shifts can access Peer Support.
The Program provides staff and volunteers with access to trained colleagues who can offer a listening ear, brief emotional support, practical guidance and referral to long term, professional support after challenging or distressing events at work or home. It is a confidential support option provided to our people, by our people. Whether you’ve experienced a critical incident, a difficult patient interaction, a personal struggle at home, or simply need someone to talk to who understands the challenges of working in healthcare, Peer Supporters are here for you.
Anna Southby, Allied Health Education – Clinical School Coordinator and Interprofessional Education, said she was passionate about supporting the wellbeing of others and creating safe, supportive spaces where people feel heard and understood.
“Through my role in student and staff education, I regularly help colleagues and learners navigate challenges, reflect on difficult experiences, and develop wellbeing strategies,” she said.
For Joven Tongco, Associate Nurse Unit Manager, Unit 3 at Broadmeadows Hospital, kindness and compassion goes a long way.
“I’ve seen how a supportive and empathetic environment can make a meaningful difference in people’s experiences, especially during challenging times. Being able to offer understanding, listen without judgement, and support others aligns with my values.”
To connect with Northern Health Staff Peer Supporters, please click here.
Whilst Staff Peer Supporters may support critical incident responses, it is not a debrief, counselling or emergency response service. If you require urgent or out-of-hours support, please contact Converge, our Employee Mental Health and Wellbeing Program which provides 24/7 counselling and rapid response. Further details can be found here.