Emergency Observation Unit


The Emergency Observation Unit is an extension of the Emergency Department and is part of the Emergency Services Division of Northern Health.

The Emergency Observation Unit is a 28-bed ward that admits patients with an expected length of stay between 4 โ€“ 24 hours. Th ward comprises of 14 Emergency Observation Unit 1 (EOU1) beds and 14 Emergency Observation Unit 2 (EOU2) beds. EOU1 is for shorter admissions up to 24 hours and is staffed by the Emergency physician. EOU2 is for more complex patients that require a length of stay up to 36 hours and is staffed by the general medical consultants.


What to expect from the service?

The Emergency Observation Unit operates 24 hours a day, 7 days a week, and is located on the ground floor of the Northern Hospital โ€“ Epping campus. There are 2 single rooms for patients requiring isolation and 6 single rooms with shared bathrooms. It primarily cares for patients with low-complexity complaints, with the goal of facilitating rapid discharge back to the community. The Emergency Observation Unit team is a highly functioning, dynamic, and adaptable workforce, united by a common goal: to collaborate effectively and deliver timely, safe, and high-quality care to our patients. Some examples of the common patients we see are gastroenteritis, tonsillitis, pyelonephritis, back pain, exacerbation of heart failure and chronic obstructive pulmonary disease and cellulitis


A dedicated team staffs the unit, including an emergency physician, a general medical consultant, registrars, junior medical staff, nurses, ward clerks, and allied health professionals. Patients suitable for admission to EOU 1 or 2 are referred from the Emergency Department and discussed with the EOU 1 physician prior to admission between 8:00 am and 11:30 pm, and with a senior registrar overnight. The EOU 1 physician, in collaboration with the Ward 6 nurse-in-charge, assesses the appropriateness of admission and determines the most suitable team for the patientโ€™s care. Patients whose length of stay exceeds the expected 36 hours are discussed with a speciality team for admission and coordinated for transfer to another ward by the access team.



Last edit: 06/04/2026

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