Aged Care Employee Day is an opportunity to recognise the compassionate and committed individuals working in aged care, who make a real difference in the lives of older Australians. At Northern Health, we are proud to acknowledge the work of our dedicated aged care staff who provide high-quality care, support, and advocacy every day.

Northern Health provides care through five residential aged care services – Caladenia and Dianella Nursing Homes in Kilmore, Ian Brand Residential Care and Merv Irvine Nursing Home in Bundoora, and McLellan House Hostel in Broadmeadows. These facilities offer safe, supportive environments where older people can live with dignity and respect.

In addition to our residential care, Northern Health delivers a number of home-based aged care services that support older people to live independently at home for as long as possible. Among these is the Home Care Packages (HCP), which currently supports around 300 consumers across our community.

A key strength of the HCP program is its team of 16 experienced case managers, all of whom are registered nurses or allied health professionals. This clinical expertise allows the team to deliver high-quality, personalised care that meets each person’s unique needs.

Julie Williams, Manager, Northern Health Support at Home, says, “We have been supporting older people to stay well and at home since 1988! A great team of caring health professionals and supportive admin all working towards the one goal. The program is transitioning to Support at Home in line with aged care reforms.”

This Aged Care Employee Day, we encourage everyone to take a moment to say ‘thanks for caring’ to the many staff working in aged care, whose compassion and dedication help older people live well, safely and with dignity.

Pictured in featured image: Northern Health Support at Home team. 

National Stroke Week is here again, and this year we’re viewing it through the lens of our dedicated Northern Stroke Nurses – the frontline champions who bring their expertise and compassion to stroke care every day.

“Ensuring that our patients and their relatives know the FAST signs is a fundamental part of stroke nursing care,” says Bonnie Zhao (ANUM), one of five Ward 21 nurses currently undertaking postgraduate studies in neurology.

“A stroke is always a medical emergency, and getting to hospital quickly gives people the best possible chance of accessing the right treatments and making a good recovery.”

The Stroke Foundation continues to raise awareness of the F.A.S.T. test – a simple way to remember the most common signs of stroke:

• Face – Check their face. Has their mouth drooped?
• Arms – Can they lift both arms?
• Speech – Is their speech slurred? Do they understand you?
• Time – Time is critical. If you see any of these signs, call 000 immediately.

“Working on a stroke ward, I see first-hand the consequences of people taking too long to call 000,” says Ward 21 NUM Nadine Stowell. “I make sure all my family know the FAST signs and understand the urgency.”

Stroke remains one of the leading causes of death and disability in Australia. The pillars of effective stroke care include rapid hospital access, multidisciplinary team assessments, and specialised stroke unit care—all of which are driven by the skill and dedication of our nursing team.

“This Stroke Week is a great time to acknowledge the incredible enthusiasm and commitment of the Ward 21 nursing staff, led by NUMs Nadine Stowell and Erin Behan,” says Head of Neurology, Dr Doug Crompton.

“Their work in developing stroke and neurology expertise has enabled the opening of our Neurology HDU, ensuring our patients receive the best possible care. We’re especially proud of the number of nurses pursuing postgraduate study—it’s a testament to their passion and the strength of our team.”

The Stroke Foundation website offers brochures and videos in English and other languages to help people learn about stroke and the FAST message. This week, we encourage everyone to take a moment to learn the signs—and thank the nurses who make stroke care possible.

Featured image shows:

Front: Bonnie Zhao (ANUM), Helen Hirmiz (CNS), Nadine Stowell (NUM)

Back: Anne Rodda (NP), Liz Mackey (NP)

Northern Health’s enduring relationship with Mongolia continues to flourish, built on over two decades of collaboration with the Mongolian Society of Anaesthesiologists (MSA). This partnership began in 2001 when Professor David Pescod attended the 40th anniversary meeting of the MSA and formed a close working relationship with Dr Ganbold Lundeg, then-president of the MSA.

Over the years, this collaboration has grown through the dedicated efforts of clinicians like Dr Amanda Baric, whose contributions to anaesthesia education and patient safety in Mongolia have earned her prestigious accolades, including the Order of the Polar Star (2021), the Robert Orton Medal (2023), and appointment as a Member of the Order of Australia (2024).

In June 2025, a team of Northern Health clinicians joined forces with Australian colleagues to continue this legacy of compassion and global partnership. Their mission: to provide life-changing education and support to Mongolia’s medical community.

Eighteen Australian faculty members, including 11 from Northern Health, travelled to Ulaanbaatar to participate in the annual MSA seminar, hosted in collaboration with the Australian Society of Anaesthetists (ASA). Led by Dr Baric and supported by organisations such as Interplast and the University of Melbourne, the team focused on empowering local doctors through hands-on training, shared knowledge, and enduring partnerships.

Northern Health was proudly represented by:

• Dr Sajidah Ilyas, Anaesthetist and Deputy Director, Mercy Hospital for Women.
• Dr Suzy Cook, Anaesthetist, Northern Health and RVEEH, Dental Hospital.
• Dr Andrew Huang, Anaesthetist, Northern Health.
• Dr Janette Haq, Anaesthetist, Northern Health.
• Dr Asrar Haq, Cardiologist, Northern Health.
• Dr Amardeep Nanuan, Anaesthetist, Northern Health.
• Dr Neil MacDonald, Anaesthetist, Northern Health and The Women’s Hospital.
• Mr Vikram Iyer, Vascular Surgeon.
• Dr Pip Wills, Emergency Physician and Simulation Education Specialist.
• Dr Diana Lewis, Gastroenterologist.
• A/Prof David Pescod, Anaesthetist, Northern Health.

Throughout the week, Northern Health staff delivered workshops on cardiac investigations, neuro-anaesthesia, transthoracic echocardiography (TTE), obstetric anaesthesia for high-risk patients, machine troubleshooting, and more.

At the Mongolian National University of Medical Sciences (MNUMS), another Northern Health team led simulation-based education sessions for 30 faculty members and medical students. These workshops focused on adult learning principles, feedback, psychological safety, and scenario-based teaching.

Northern Health also supported rural hospital visits and contributed essential equipment, including capnography lines, LMAs, and ultrasound machines.

From Melbourne to Mongolia, Northern Health continues to demonstrate that when healthcare professionals unite across borders, incredible things happen.

Featured image shows Dr Amardeep Nanuan, Anaesthetist, Northern Health.

#WeAreNorthern

Meet Dr Suzie Miller, Emergency Physician, Acting Director, Victorian Virtual Emergency Department (VVED), Northern Health.

 

Q: First, let’s start with your coffee order. 

A: Oat flat white.

 

Q: Tell us about your journey at VVED.

A: I started in September 2021 as an emergency physician when VVED was in its COVID-focused phase. In 2022, I became Director of Strategy, Quality, and Technology.

 

Q: What is the best part of working at Northern Health?

A: VVED’s fast-paced, innovative, start-up culture.

 

Q: What does a typical day at work look like for you? 

A: Fortunately, there is no typical day at VVED.

It’s often a mix of caring for patients; re-defining priorities with the leadership team and collaborating to action them; brainstorming, piloting, evaluating, and iterating new models of care; evaluating quality cases/audits and improving the service based on learnings; meeting with current and future partners (Department of Health, referral partners, etc.); and reviewing tech company offerings to understand the digital health landscape.

 

Q: If you weren’t in your current role, what would you have been instead?

A: Prior to VVED, I spent a decade as the Chief Medical Officer of various medical technology companies. If VVED didn’t exist, I suspect I would have remained in a med tech executive role while continuing emergency physician clinical practice.

 

Q: Tell us one thing not many people know about you?

A: I used to play the saxophone in a jazz band and remain a fan of big band, swing, and jazz.

 

Q: Favourite childhood memory?

A: Yearly train trips from Washington, DC to New York City with Aunt Mary Ann to shop at Bloomingdales and catch a Broadway show.

 

Q: What advice you’d like to give to your younger self?

A: Don’t sweat the small stuff.

Northern Hospital is proud to announce the introduction of Adrenal Venous Sampling (AVS), a highly specialised diagnostic procedure traditionally available only at major metropolitan centres. With the establishment of this service locally, patients in Melbourne’s northern corridor now have access to world-class diagnostic care without the need to travel to tertiary referral hospitals.

AVS is considered the gold standard for distinguishing between unilateral and bilateral adrenal causes of primary aldosteronism – a condition affecting up to one in 10 patients with hypertension. Accurate diagnosis through AVS enables precise treatment planning, including targeted surgical intervention or tailored medical therapy.

“The introduction of adrenal venous sampling at Northern Hospital marks a significant milestone for our service and our community. It allows us to deliver cutting-edge diagnostic care close to home, reflecting our commitment to expanding advanced, state-of-the-art services in Melbourne’s north,” says Dr Goran Mitreski, Interventional Radiologist, Northern Health.

This advanced diagnostic capability has been made possible through the procurement of specialised equipment for real-time sample analysis and the expertise of Northern Health’s Interventional Radiology (IR) team, who bring extensive experience in complex venous sampling techniques. It reflects Northern Hospital’s ongoing commitment to providing high-end, evidence-based care closer to home.

“I’m proud to introduce our new adrenal venous sampling service — a result of months of dedicated, multidisciplinary collaboration between Interventional Radiology, Endocrinology, and Chemical Pathology. Bringing this advanced diagnostic capability to Northern Health addresses a vital clinical need and ensures our patients and community receive truly comprehensive, locally accessible care,” says A/Prof Terry Kok, Director of Imaging Services, Northern Health.

The AVS unit also incorporates the latest point-of-care testing assays, enhancing both the accuracy and efficiency of sample collection. Interventional Radiology, Endocrinology, and Laboratory Services have worked closely to ensure the seamless integration of AVS into routine clinical workflows.

Dr Kay Weng Choy, Head of Chemical Pathology, thanked Northern Health for supporting the development of this important service, adding, “it is a privilege to contribute to the investigation and diagnostic workup of patients with primary aldosteronism — a condition that remains significantly under-diagnosed despite its impact on hypertension and cardiovascular risk.”

Mr Steven Nikolaidis, the first patient to undergo AVS at Northern Hospital Epping, described the experience as seamless.

“I’d like to thank Dr Mitreski and his team for their professionalism and care during my recent procedure. I was conscious throughout the adrenal vein sampling and appreciated how Dr Mitreski explained each step along the way. He also let me know I was the first person at Northern Hospital to undergo this procedure, which made the experience even more memorable. Watching everything unfold on the big screen, I felt calm, informed, and completely at ease thanks to the team’s support. I experienced no pain, healed quickly, and had no complications. Most importantly, this procedure will help the endocrinology team determine the best course of action for my ongoing care. I’m incredibly happy and grateful.”

By offering AVS locally, Northern Hospital not only enhances patient convenience but also reinforces its position as a regional leader in advanced imaging and interventional procedures. This service delivers the highest standard of care to our community and helps reduce demand on larger Victorian institutions, many of which face delays due to high case volumes.

The introduction of AVS at Northern Health is a timely, state-wide contribution to equitable access and improved diagnostic capacity.

Pictured in featured image: Dr Kay Weng Choy and Dr Goran Mitreski

“We have a society that often doesn’t understand the limits to medicine,
and that pursuing ever-more medicine can cause harm and suffering without benefit.”

#WeAreNorthern

Today, we celebrate the remarkable career of Dr Barbara Hayes, Clinical Leader in Advance Care Planning and Palliative Care Physician, as she transitions into an honorary role at Northern Health.

Barbara’s journey began in 1995 within the North Western Healthcare Network, where she managed palliative care beds at what is now the Royal Park campus of the Royal Melbourne Hospital. When Northern Health became independent in 2002, Barbara and the palliative care beds moved to Broadmeadows Health Service, where she led a dedicated Palliative Care Unit and provided consultative support across the organisation.

Her leadership has been instrumental in shaping Northern Health’s Advance Care Planning program over the past 18 years.

Barbara, what inspired you to focus your career on palliative care and advance care planning?

I was originally planning to study geriatrics and then realised the importance of palliative care in that sector.  I decided to obtain some Palliative Care experience – and stayed.  I was asked to take on Advance Care Planning while completing a PhD – ethical CPR decision making. It was a natural fit and I became passionate about teaching and improving Advance Care Planning, Goals of Care and Informed Consent.

How has your understanding of end-of-life care evolved over the years?

I think that end-of-life care systems have changed a lot over the years, but patients haven’t.  Their needs are the same, and the importance of understanding the whole patient and their place in the family, and society, is very important.  I like that Palliative Care is the only medical specialty to include spirituality as a core need of patients.

Why is this important to patients?

Because many people would identify as having a spiritual element to who they are – not necessarily religious.  It is good to recognise this in healthcare. Of course, as people approach death, spiritual issues often become more prominent.

What advice would you give to the next generation of clinicians and educators in this field?

Focus on the patient, learn from the patient and family, and don’t underestimate the therapeutic value of yourself as a caring person.

Which research project or publication are you most excited about or proud of?

I would have to say my PhD thesis, ‘Ethical CPR decision making’.  This gave me a lot of skills that enabled further research, teaching and process development, such as the Goals of Care.

How do you see the future of Advance Care Planning evolving in the next decade?

I hope it becomes more common-place and brings about cultural change in our community so that people become more health and death literate.  We have a society that often doesn’t understand the limits to medicine, and that pursuing ever-more medicine can cause harm and suffering without benefit.

What will you miss most about working at Northern Health?

The people. It is a friendly place to work.  I also see a lot of clinicians who have a real heart for their patients, which is inspiring.

What are your plans or hopes for the next chapter of your life?

Have a rest. I still have research to complete as part of an Honorary Northern Health appointment.

If you could leave one message for the patients and families you’ve supported, what would it be?

Thank you. I am grateful to you for teaching me so much along the way; I wish though that I knew at the beginning what I know now.
I am also grateful to have had the opportunity to meet so many extraordinary people, who have lived extraordinary lives, and for the kindness shown to me by patients and families. I will remember some of my patients until the day I die.

If you go down to the library today, you’re sure of a sweet surprise!

Because something delightful is happening — it’s Library and Information Literacy Week (28 July – 3 August), and the Library is celebrating in the most paws-itively charming way.

This year’s theme, “To read or not to read – literacy matters,” reminds us that reading isn’t just about textbooks and journals — it’s about connection, wellbeing and the joy of everyday moments. And what better way to celebrate than with our beloved Staff Pet Wall?

Just like the teddy bears in the woods, our pets have their own kind of picnic — curled up beside us while we read, snoozing through Zoom calls, or offering a comforting presence during long work-from-home days. The Pet Wall is a joyful collage of these quiet companions, contributed by staff from across Northern Health. It’s a glimpse into life beyond the workplace and a celebration of the furry, feathery and scaly friends who share our stories.

But the magic doesn’t stop there. If you go down to the library today, you’ll also find:

• A Leisure Reading collection for those moments when you need a break
• Access to digital health news to keep you informed (here’s the link: https://www.pulseit.news/)
• A knowledge supply service to help you explore any topic of interest
• Support to set up Book Chats with your team or launch a Journal Club

Don’t hesitate to email us at NHLibInfo@nh.org.au  if you would like more information, on the above. So, whether you’re a bookworm, a casual reader or just someone who loves a good pet photo, there’s something for everyone at the Library.

Join the fun! Send a photo of your pet (with their name) to NHLibInfo@nh.org.au and be part of the Pet Wall picnic. Because here at Northern Health, literacy lives in every moment — especially the ones shared with a wagging tail or a gentle purr.

And they all read happily ever after.

 

Featured image shows proud pet owner Miguel Barros, Environmental Support Services Manager and Eunice Ang, Medical Librarian.

Sunday, 27 July – 3 August, marks DonateLife Week, an annual national awareness period to highlight and raise awareness of the importance of Organ and Tissue donation.

The week aims to encourage more Australians to register their wishes to become organ and tissue donors as well encouraging Australians to have the conversation with their families.

The Northern Donation Specialist Team comprises a Medical Donation Specialist, Dr David Crosbie, and a Nurse Donation Specialist, Bridget Walters. They work closely with DonateLife Victoria to support patients who are at end of life and their families and offer the possibility of organ and tissue donation within the Intensive Care Unit at Northern Health.

DonateLife Week allows us to reflect upon caring for our patients and loved ones who graciously consented to Organ, Eye and Tissue Donation in the last 12 months. At Northern Health, five families said ‘yes’ to organ donation. These donations saved and transformed the lives of nine very grateful recipients and changes the lives of many others through tissue donation. Eleven families said ‘yes’ to eye donation restoring the sight and changing the lives of 22 recipients.

“We thank all organ and tissue donors and their families for their generosity,” said the Donation Specialist team.

Bridget finds it a great honour and privilege in her nurse donation specialist role to be able to support patients and their families during such a difficult time.

“It is very humbling to sit and be present with a family who often share stories and memories of their loved one, whilst feeling such grief and loss and yet find the strength and generosity to consider others by saying ‘yes’ to organ donation, giving the ultimate gift of a second chance of life to another,” she says.

This DonateLife Week we would also like to acknowledge and thank the staff at Northern Health.

“Organ and tissue donation would not be able to occur without the commitment, teamwork, person-centred care and compassion that is given to patients and their families during the donation process. Multiple areas are usually involved, including the emergency department, intensive care unit, medical imaging, cardiac cath lab and theatre. These teams exemplify the organisation’s Safe, Kind, Together values during this challenging time, which is why Northern Health is held in such esteem by DonateLife,” said Dr Crosbie.

The Donation Specialist team continue to work collaboratively with the Palliative and Neurology wards, Medical Designated Officers, Northern Pathology and Radiology, Echocardiology and Interventional Cardiology, who are all very accommodating of the needs of the donor patients, often coming in after hours and within short timeframes.

At Northern Health we are very fortunate to have such a compassionate allied health team. Social workers, spiritual care and the Transcultural and Language Services (TALS) team of interpreters, play an integral role during family donation conversations and throughout the donation journey, ensuring the individual needs cultural, spiritual and religious needs of patients and families are supported,” said Ms Walters.

This DonateLife week, the donation specialist team wish to acknowledge and thank the clinical medical and nurse champions and nurse advocate across the organisation who continuously raise awareness, support education and who are important resource to their colleagues when caring from organ donors and their families.

In Australia, your family will always be asked to support your decision before organ donation goes ahead. They are much more likely to agree if they know you want to be a donor.

This important week gives hope to around 1,800 Australians on the organ transplant waitlist and an additional 14,000 people on dialysis, many of whom could benefit from a kidney transplant.

Everyone over the age of 16 can register to donate their organs and tissues on the Australian Organ Donor Register (AODR).

It only takes one minute to register, visit donatelife.gov.au

Pictured in featured image: Dr David Crosbie and Bridget Walters.