2023
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Return of the Gastrointestinal Physiology Lab
After a three-year hiatus due to the COVID-19 pandemic, the Northern Health Gastrointestinal Physiology Laboratory has begun providing services again. The lab, located at the Day Oncology Unit at Northern Hospital Epping, is equipped with the latest state-of-the-art instruments and analysis software to cater for patients in the rapidly growing northern catchment. The lab provides
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We Are Northern: This is the Reception and Switchboard team
The Reception and Switchboard at Northern Health operate across Northern Hospital Epping, Broadmeadows Hospital and Bundoora Centre. The team is responsible for greeting and assisting patients, staff and the general public, while also answering and directing phone calls from internal and external stakeholders. Reception and Switchboard also process incoming and outgoing mail, manage the paging
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Roll up your sleeve for the flu vaccination
Northern Health staff and volunteers are now able to receive their annual influenza (flu) vaccination. As Melbourne’s cold winter months approach, now is the time for staff and volunteers to come forward, roll up their sleeves and boost their immunity with the flu vaccine. It is recommended by the Department of Health that individuals receive
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Get to know: Lisa Bethune
#WeAreNorthern Meet Lisa Bethune, Nurse Practitioner, Palliative Care Service Q: Tell us about your role at Northern Health? A: I am a palliative care nurse practitioner and I work with the Northern Health Palliative Care Consult Service, caring for patients with palliative care needs. This can be providing symptom management, participating in family meetings and
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EMR training registration opens next week
Northern Health Electronic Medical Record (EMR) training registration opens on Monday, 17 April. The EMR team started working with various stakeholders within the organisation to design and build the system in 2021. Fast forward to April 2023, the EMR is now ready for the final stage of testing, before training takes the spotlight in June.
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Lending a helping heart
Northern Health’s Hospital Admission Risk Program (HARP) is lending a helping heart to heart failure patients. Heart failure is a complex chronic condition, with one in four patients with heart failure readmitted to hospital within 30 days of being discharged. To help heart failure patients after a hospital admission, Safer Care Victoria (SCV) has partnered
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We Are Northern: This is the Revenue Services team
The Revenue Services team at Northern Health provides a financial billing and collection service to the organisation for a number of different patient accounts. The team is comprised of multiple key areas that liaise directly with patients, insurance companies and third-party compensable companies (TAC and Workcover Insurance) regarding hospital accounts. The four areas of Revenue
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The Symptom Urgent Review Clinic introduces extended hours
The Symptom Urgent Review Clinic (SURC) at Northern Health is a nurse-led clinic that provides services to cancer patients who are experiencing distressing side effects from undergoing systemic (chemotherapy or immunotherapy) treatment at Northern Health. SURC provides an alternative to patients attending the Emergency Department (for those with non-critical issues), and is staffed by experienced