2023
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Patient Activation Measure provides valuable insights
The Northern Health Oncology Department and Cancer Survivorship Surveillance Clinic have implemented an evidence-based assessment tool to measure individuals activation levels, helping clinicians provide more specialised care to their patients. The Patient Activation Measure (PAM) is a valuable questionnaire tool used to assess an individuals’ knowledge, skill and confidence (referred to as ‘patient activation’) for
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Get to know: Lyndall Fleming
#WeAreNorthern Meet Lyndall Fleming, Receptionist and Switchboard Operator, Northern Hospital Epping. Q: What was your first job? A: My first job was as a Girl Friday with John Brown Knitwear in Collingwood, relieving switchboard and filing. It was my first job where I had to travel on the train to and from Collingwood from Reservoir.
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Executive Yarning Circle empowers Aboriginal staff
This week is National Reconciliation Week. A time for all Australians to learn about our shared histories, cultures and achievements. Northern Health has recently established an Executive Yarning Circle, specifically designed to support and empower Aboriginal staff members, in a newly refurbished Aboriginal Cultural Space. This initiative aims to create a safe and culturally sensitive
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Preparing Northern Health for EMR Go Live: Nursing and Midwifery
Northern Health is less than four months away from going live with the Electronic Medical Record (EMR). There is a lot of work happening behind the scenes to prepare the whole of Northern Health for a change this significant. Today, we have the opportunity to speak with Lisa Cox, Chief Nursing and Midwifery Officer, and
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We Are Northern: This is the Outpatient Administration Coordinator team
Outpatient Clinics at Northern Health play a critical role in providing timely and efficient care to consumers in the northern suburbs. The impact of COVID-19 has put a significant strain on the demand for specialist appointments, but with the introduction of the Outpatient Administration Coordinator (OAC) role in 2022, Outpatient Clinics have been able to
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National Reconciliation Week: Be a voice for reconciliation
This is National Reconciliation Week. A time for all Australians to learn about our shared histories, cultures, and achievements. Reconciliation Week is a time for us to explore how each of us can contribute to achieving reconciliation in Australia – where we live, work and socialise. Here’s what our staff and colleagues have to say:
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Get to know: Elyse Kourlis
#WeAreNorthern Meet Elyse Kourlis, Project Officer, Diagnostic & Outpatient Services Q: What is your coffee order? A: Small Latte, one sugar. Q: Tell us about your journey at Northern Health? A: I began in Revenue Services as a Patient Liaison Officer in 2014 and shortly after moved to a billing role. After a number of
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LGBTQ Domestic Violence Awareness Day: Seen and Believed
This Sunday marks LGBTQ Domestic Violence Awareness Day. Held annually on 28 May, the day’s purpose is to raise awareness of the prevalence and challenges of intimate partner and family violence in the LGBTQIA+ community. The day aims to help end violence and abuse in the community by increasing visibility and understanding and giving hope