July 2023
-
Timely Emergency Care Collaborative (TECC)
Northern Health is proud to be a part of the Timely Emergency Care Collaborative (TECC), a statewide initiative involving 15 health services and Ambulance Victoria. Officially launched last month, the primary focus of TECC is to identify systemic opportunities to improve access to emergency care and address them. Lora Davies, Divisional Director of Access and Sub-Acute Services, said, “We’re improving the way we process our patients, from when they come in the front door to when they leave, to ensure that everything is streamlined and to support a safe and calm environment for both patients and staff.” Some improvements to…
-
We are Northern: This is the Audiology team
The Audiology department is based at Northern Hospital Epping, and aims to identify and manage hearing impairment in children from six months to adults, referred from within Northern Health. Most referrals come from the Ear Nose and Throat Service and the Paediatrics teams, with some from Oncology, Neurology, Infectious Diseases and other clinics. Audiology operates five days a week and consists of two part-time audiologists, Jasna Bruce and Yen Nguyen. The department is located in Specialist Clinics (Room 36) and is supported by the Associate Director of Allied Health – Dietetics, Speech Pathology, Audiology and Orthoptics. An audiologist is a…
-
Reverend Melanie Moore awarded Best of Care
Reverend Melanie Moore, Anglican and Palliative Care Chaplain at Northern Health, was recently awarded the Best of Care Award 2023 by Spiritual Care Australia (SCA). Melanie was presented with this honour at the SCA Conference in June for her best practice and excellence within the spiritual care sector. SCA is the professional association of practitioners in spiritual care, pastoral care and chaplaincy. “I feel humbled and honoured. I didn’t even have an acceptance speech written as I was doubtful I would win. I am thankful for being nominated and for working with such wonderful people across many disciplines within Northern…
-
Get to know: Michael Cooney
#WeAreNorthern Meet Michael Cooney, Nurse Practitioner, Oncology/Haematology. Q: Tell us about your journey with Northern Health? A: I have been caring for people affected by cancer, in a range of nursing roles, for around 35 years. For the last 11 years, I have been here at Northern Health. During that time, I have seen so many things change about Northern Health but have also noted how many things have stayed the same. I began my journey with Northern Health whilst I was employed at Peter Mac – assisting Maree Glynn and Lucia Bento with the development of the Oncology Nurse…
-
Northern Health to provide fertility care, closer to home
Those living in Melbourne’s north now have access to donor sperm and eggs through Australia’s first ever public egg and sperm bank, in partnership with the Royal Women’s Hospital. The Northern Health clinic will provide eligible patients with access to a range of fertility services including specialist consultations, diagnostic tests, ultrasounds, medications and in-cycle management all closer to their home – helping cut down on unnecessary travel time and avoid indirect costs. Access to the public fertility service at partner health services is available through a GP or specialist referral sent to the Royal Women’s Hospital, which will then organise…
-
Launching a new direction for education and training at Northern Health
On Wednesday, 5 July, Northern Health officially launched the Education and Training Strategic Plan 2023-27. The Education and Training Strategic Plan will provide strategic direction for education and training over the next five years and will guide Northern Health and our partners as we work to meet the education and training of needs of our staff and community now, and into the future. The event was well attended by internal and external stakeholders, including members of the Northern Health executive, managers, educators, clinical support nurses, administrative staff and academic partners from University of Melbourne and La Trobe University. Siva Sivarajah,…
-
We are Northern: This is the Outpatients Patient Management team
The Outpatients Department at Northern Health has approximately 60 administration staff working across three campuses – Northern Hospital Epping, Broadmeadows Hospital and Craigieburn Centre. The Patient Management team is responsible for performing numerous duties, including scheduling appointments, greeting and checking-in patients, collecting patient information, answering phone calls, supporting clinicians and nursing staff, and directing patients to the appropriate departments. All of these tasks are essential for ensuring patients have a seamless experience when visiting Northern Health. Kelly Luca, Administration Manager, says the Patient Management team play an integral role in ensuring patients receive the best care they need. “They are…
-
EMR training starts today
As you may know, the Electronic Medical Record (EMR) team has been training our EMR Super Users for the past two weeks, with over 300 staff trained. The time has now come when we begin the eight-week journey of EMR training. From today until 1 September, we will be training more than 4,000 clinical and non-clinical staff working in inpatient and specialist clinics maternity settings. The EMR team is also working on eLearning training modules for areas that would have limited interactions with the EMR for more than 800 staff. These modules will be available by August. Remember, no training,…