2020
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Treating everyone with kindness, respect and empathy
The author Henry James once said, “Three things in human life are important. The first is to be kind. The second is to be kind. And the third is to be kind.” ‘Kind’ is a key value, along with ‘Safe’ and ‘Together’, in achieving our vision of a healthier community, ‘making a difference for every
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Strategic priority 2: A healthier community
Northern Health’s Strategic Plan 2020-24 has five priorities, including our commitment to A healthier community. A healthier community sets our goals towards working with patients, staff and partners to embed the concept of ‘Staying Well’, both in hospital based and community care. This includes a holistic and integrated approach to health care that will help
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Our contact tracing team
Since the start of the pandemic, our infection prevention team are the contact tracing team for COVID-19. “We educate staff on infection prevention strategies and support them in their clinical and non-clinical duties. Furthermore, we implement strategies to reduce the risk of transmission within the health care facility and now we also work on contact
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ICU looking after patients and each other
With the first mention of the new virus, our Intensive Care Unit was preparing and planning for all the ‘what if’ situations and increased patient numbers and activity. Narkitaa Van Ekeren, ICU Nurse Unit Manager, said the ICU team was also working closely with other departments on upskilling and training staff for the intensive care
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Strategic priority 1: Safe, positive patient experience
Northern Health’s Strategic Plan 2020-24 has five priorities, and the first one is A safe, positive patient experience. Over the next three weeks, we will present each strategic priority. A safe, positive patient experience sets our goals towards our commitment to safety and reliability, and working together with patients, their families and carers to provide
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Safe: Our commitment to our patients and each other
Over the next three weeks, our stories will explain our new values safe, kind, together and how they relate to everything we do. These values reflect not only how we do our daily work, but also how we treat each other. Dr John Ferguson, Chief Medical officer explained the value safe shows our commitment to safe,
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Living our values, every day
In achieving of our vision, ‘a healthier community, making a difference for every person, every day,’ the actions of our staff, volunteers and leaders are guided by our new values – safe, kind and together. Our values, along with Northern Health’s Strategic Plan 2020-24, were officially launched earlier this week, and will drive our approach to patient care,
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Volunteers fundraise to help Unit 3 patients
Patients at Unit 3 Broadmeadows Hospital now have a custom built staircase, thanks to our volunteer fundraising. The staircase was purchased for older patients to facilitate a safe and timely patient-centred discharge home. “To ensure patients are able to go up and down the stairs outside of a hospital environment, it was necessary for them
