Today, 24 November, marks an important milestone for the people of Mernda and surrounding suburbs, with the Mernda Community Hospital officially welcoming its first patients.

The new facility is a major step forward in delivering more health services, closer to home. It will ease pressure on nearby major hospitals, including Northern Hospital Epping, while giving families greater access to the care they need.

Mernda Community Hospital will provide essential, everyday health services to the growing northern community. Services commencing this week include:

• Pharmacy

• Pathology collection

• Dental Services (DPV Health partnership)

• Paediatric

• Development and Behavioural

• Respiratory

• Allergy

• Allied Health Clinics

Early next year, the following services will come online:

• Dialysis

• Mental Health

• Urgent Care

• Imaging Services

A ceremony was held on Saturday, 22 November, to mark the official opening of the building. The event featured a didgeridoo performance by Luke Edwards and was attended by the Minister for Health, The Hon. Mary-Anne Thomas, along with Member for Yan Yean, Lauren Kathage, Member for Mill Park, The Hon. Lily D’Ambrosio and members from the local community. Karen Bryant, Manager of Narrun Wilip-giin Aboriginal Support Unit, Northern Health, gave the Acknowledgment of Country, followed by an address by the Minister and local member, and a speech from Debra Bourne, Chief Executive of Northern Health.

“Northern Health is delighted to serve this proud and rapidly growing community. As the major provider of health services in Melbourne’s outer north, we care for a diverse population, people born in more than 185 countries, speaking over 107 languages, and following more than 90 different beliefs. This hospital is a vital part of meeting that demand and ensuring local families have access to high-quality care close to home. Every service we provide here will reflect our values: Safe care for every patient, Kindness in every interaction, and working Together with our community and partners,” said Ms Bourne.

“The Mernda Community Hospital will help take pressure off the Northern Hospital – helping more Victorians get the care they need, sooner,” said the Minister for Health Mary-Anne Thomas.

“This new community hospital is a game changer for our community – providing local families with more health services, closer to home,” added Lauren Kathage, Member for Yan Yean.

Alongside the recently opened Craigieburn Community Hospital, the Mernda facility will help alleviate pressure on Northern Hospital Epping – supporting a rapidly growing region home to more than one million people and projected to grow by over 74 per cent by 2036.

“The opening of Mernda Community Hospital marks a new chapter in local healthcare, bringing vital services closer to home and easing pressure on surrounding hospitals. We’re proud to support a healthier, more connected community,” said Kathryn Bartho, Divisional Director – Community Hospitals and Outpatient Services, Northern Health.

Mernda Community Hospital is located at 35 Flourmill Drive, Mernda.

Operating hours

• General services: 8.00 am – 5.00 pm, Monday to Friday

• Dialysis: 7.00 am – 8.30 pm, Monday to Saturday

 

#WeAreNorthern

Meet Susan Abdel-Sayed, Assessor/Registered Nurse, DH-Northern Health-ACA-Northern Metro, Bundoora Centre, Northern Health.

Q: First, let’s start with your coffee order!

A: I don’t drink coffee! I usually get my caffeine fix from a Diet Coke, and occasionally I’ll have a hot chocolate.

Q: Tell us about your journey at Northern Health.

A: I started working at Northern Health on 11 July 2022, as a Comprehensive Assessor (Registered Nurse) with Northern Metro Aged Care Assessment (formerly known as Bundoora ACAS).

Before joining Northern Health, I worked for over 20 years on the GEM Unit at Western Health – Sunshine Hospital.

In my current role, I undertake assessments through the My Aged Care portal — either in an older client’s home, a community setting, Supported Residential Services, hospitals, or Residential Aged Care Facilities. I work in partnership with clients and their support networks to develop client-centred goals and determine eligibility for government-subsidised aged care services and approvals.

Q: What’s the best part of working at Northern Health?

A: There are so many positives about working at Northern Health — great work–life balance, feeling valued, supported, and appreciated, having independence and autonomy to manage my own day, job satisfaction, meeting new people, and opportunities for training and skill development.

If I had to choose just one, it would definitely be the amazing, supportive, professional, and dedicated multidisciplinary team I work with. They make every workday more enjoyable.

Q: What does a day in your job look like?

A: Every day is different. Some days I’m in clients’ homes conducting assessments to determine eligibility for home support or residential aged care. Other days I’m in hospital settings, assessing eligibility for programs such as the Transition Care Program or aged care approvals. I also conduct assessments in Residential Aged Care Facilities.

Each person I meet has their own, often complex, story to tell. During the assessment process, I provide an empathetic ear, education, guidance, and recommendations to clients and their support networks.

When I’m in the office, I’m usually busy booking interpreters, vehicles, and scheduling upcoming assessments.

Q: If you weren’t in your current role, what would you be doing instead?

A: Before I began my nursing degree, I always wanted to join the Victoria Police Force. I wanted a career where I could help people and make a difference. After finishing Year 12, the Police Academy was closed for intake, so I decided to study nursing — and I’ve never looked back!

Q: Favourite place to travel and why?

A: My favourite place to travel is Singapore. If I could live anywhere else besides Melbourne, it would definitely be there. The weather is warm, the country is clean and safe, the people are friendly, and the food and culture are incredible. I also love the shopping — especially along Orchard Road, which stays open late into the evenings!

Q: A book or movie that has stayed with you, and why?

A: The movie “Beaches” is an oldie but a goodie, and I’ve always had an emotional connection to it. It takes you on a rollercoaster of emotions — it made me laugh, and it definitely made me cry. It’s such a heartfelt tear-jerker.

The Stepping Into Research (SIR) program has once again brought together allied health clinicians from across Northern Health for 12 weeks of learning, inquiry and collaborative research. Designed to introduce clinicians to the process of conducting and writing a systematic review, the program continues to strengthen our culture of evidence-based practice and professional growth across the organisation.

Today, we proudly highlight this year’s nine participants ahead of this afternoon’s SIR Presentation Round, taking place at 1.30 pm in the Lecture Theatre at Northern Hospital, Epping. Each participant will present their research to an audience including the Director of Allied Health, all Allied Health Associate Directors, mentors, and academic partners from La Trobe University.

Participants have been supported throughout the program by senior peers, the Allied Health Research team (Dr Adam Semciw, Dr Stephen Quick, Dr Nikki Frescos and Emily Farrugia) and experienced researchers from La Trobe University. We also extend our sincere thanks to the Northern Health Library team, especially Eunice, for guiding the first workshop on developing search strategies – a foundational step in each project.

Speech Pathologist Jessica Gillies said the program has been an encouraging introduction to the research space. “Stepping into research has been a great introduction into the world of research. Having support from mentors in my own field as well as the Allied Health Research team has been very helpful and encouraging, making it a great learning experience,” she said.

2025 Research Topics

This year’s cohort represents a diverse range of clinical areas and research interests, including:

Danika Arney, Kate MacIvor and Renee Craig (Occupational Therapy) –  Healthcare Staff, Patients and their Families’ Experiences with Virtual Home Visits for Inpatients: A Qualitative Systematic Review.

Shiao-Hua Kwong (Mental Health Psychology) – How do non-pharmacological RCTs targeting circadian rhythm and sleep in bipolar disorder report and ensure intervention fidelity, and what is the quality of the evidence for clinical efficacy?

Casey Kiss (Social Work) – What challenges do health professionals experience when delivering virtual healthcare to First Nations People?

Jessica Gillies (Speech Pathology) – Rehabilitation interventions to prevent and treat depression in post-stroke aphasia: An updated systematic review.

Megan Bunting (Physiotherapy) – The effect of brief preoperative education interventions compared to other prehabilitation interventions on ​postoperative outcomes in surgical patients.

Jessica Brain (Dietetics) – How is cow’s milk protein allergy diagnosed and managed in preterm and small for gestational age infants in the inpatient setting?

Celebrating Previous Participants

The impact of the SIR program continues beyond each annual cohort. Several past participants have recently reached key research milestones:

Simone LeBel (Physiotherapy) published her systematic review in Musculoskeletal Care.

Rebecca Turnbull (Exercise Physiology) published her review in the European Journal of Physiotherapy.

Lauren Roberts (Dietetics) has submitted her review for publication.

Lauren Mitchell (Physiotherapy) will present her findings at the 11th Biennial Australia and New Zealand Falls Prevention Conference in November.

Shalini Jayasekera (Physiotherapy) presented at the Australian Physiotherapy Association APASC25 Conference just last month on the results of her review.

Pictured: Dr Adam Semciw’s presentation from earlier this year 

The DH – Northern Health – ACA – Northern Metro team is proud to be at the forefront of major reforms in aged care, ensuring older Australians and their families are supported with compassion, expertise, and clarity during this time of transition.

Our Team Commitment

At Northern Health ACA, our dedicated multi-disciplinary team of clinicians and assessors is committed to guiding older people and their families through these changes with professionalism, empathy, and respect. We understand that reforms can feel overwhelming, but our role is to make the process as smooth and supportive as possible. An assessment can be conducted in the home, residential care facility or hospital setting.

Our team is located at the Bundoora Centre and can travel within the northern metropolitan aged care planning region. Assessors are made up of clinical and non-clinical staff from a range of disciplines. Each assessor conducts an assessment using the integrated assessment tool (IAT) in My Aged Care. This usually takes approximately 90 minutes depending on the complexity. The outcomes of the assessment are delegated by the team Delegate to ensure the information collected and documented supports the approvals under the Aged Care Act 2024.

What’s New?

Together, we are not just adapting to change – we are helping shape a stronger, fairer aged care system for the future and support clients and their families to access various aged care pathways, including residential care, transition care, end of life, restorative care, assistive technology and home modifications, and Support@Home.

Some of the key changes which Northern Health staff will benefit from knowing more about include

• New program for Support at Home (previously called Home Care Packages) which has additional levels of packages
• Restorative Care Pathway (previously known as STRCP)
• New End of Life Pathway – Up to 12 weeks additional funding

As 1 November 2025, the Support at Home Program has replaced the current Home Care Packages (HCP) and Short-Term Restorative Care (STRC), with the Commonwealth Home Support Program (CHSP) to follow in July 2027.

This new model introduces:

• Updated Service Classifications – clearer groupings of services tailored to care needs
• Needs-Based Funding – streamlined payments to ensure fairness and transparency
• Stronger Compliance Standards – enhanced safeguards under the new Aged Care Act 2024 and Aged Care Rules 2025

Alongside these program changes, the Aged Care Act 2024 introduces a rights-based framework and a unified assessment system. This means:

• A single assessment pathway to simplify access
• A Statement of Rights for every older person undergoing assessment
• Supported decision-making to empower individuals in their care choices
• Culturally sensitive pathways for Aboriginal and Torres Strait Islander peoples

Assessment responsibilities will also shift, with all hospital assessments conducted by public health sector organisations, while community assessments will be shared between public health (40%) and new private assessment organisations (60%) across each Aged Care Planning Region.

How to make a Referral

Hospital referrals: Complete the Victorian Hospital referral form and email to NorthernHealthACAreferrals@nh.org.au

Community referrals: Contact My Aged Care on 1800 200 422 or submit via www.myagedcare.gov.au

World Antimicrobial Resistance Awareness Week (WAAW) is a World Health Organization (WHO) official health campaign that aims to raise awareness and understanding of Antimicrobial Resistance (AMR) amongst healthcare providers and within the wider community.

Run each year between 18 – 24 November, this year’s theme is ‘Act Now: Protect Our Present, Secure Our Future.’

AMR occurs when microorganisms including bacteria, viruses, fungi and parasites no longer respond to antimicrobial agents, such as antibiotics. Drug-resistant microorganisms can spread between humans, animals, plants and the environment, and pose a global threat to animal and human health, food security, and economies.

The misuse and overuse of antimicrobials, combined with factors like pollution and weak healthcare systems, make it easier for resistance to develop and spread.

The ‘Act Now: Protect Our Present, Secure Our Future’ theme is a strong reminder that AMR is already here and already affecting our health, food systems and economies. It’s closely linked to the environment and pollution, and we need to act now to address the threat before it gets worse. Together, we can preserve the effectiveness of antimicrobials and build a healthier, more sustainable planet.

The Antimicrobial Stewardship team at Northern Health is responsible for leading surveillance and stewardship activities at an organisational level, but action needs to be taken by all members of the Northern Health family to implement AMS strategies as part of routine patient care.

“Antimicrobial Resistance is not a future challenge, it’s happening right now,” said Danni Miatke, AMS Lead Pharmacist.

“With approximately half of all patients treated at Northern Health receiving an antimicrobial during their admission, our healthcare providers have a real and tangible opportunity to invest in AMR action and a safer, healthier future.”

The WHO encourages the community to wear light blue to promote WAAW and bring light to antimicrobial resistance.

Northern Health hosted its inaugural Northern Doctors Education (NDE) Awards Night on Wednesday, 12 November, recognising the outstanding contributions of medical staff to education, supervision, mentoring and research.

The event brought together clinicians, educators and leaders from across Northern Health to celebrate excellence in medical education. Guest speaker Dr Linda Appiah-Kubi, Consultant Geriatrician and Communication Skills Coach, shared valuable insights on creating safer and more supportive learning environments in healthcare from the A Better Culture project.

Director of Northern Doctors Education, Dr Kim Jeffs, acknowledged the dedication of medical educators who contribute to the growth and development of health professionals. Nominators spoke of highly developed teaching skills, support with career advice, connection with opportunities for career progression and support for wellbeing.

“The enthusiasm and generosity of our medical educators ensure Northern Health is a supportive educational environment which enables health care professionals to shine and means that we are a recommended training site in the AHPRA Medical Training Surveys,” said Dr Jeffs.

Dr Susanty Tay, Deputy CMO said, “It is pleasing to see that junior doctors are amongst the nominees for the teaching and education of medical staff and that the supervision of nurse practitioner candidates was also celebrated. This highlights the non-hierarchical, collegiate and interprofessional nature of medical education. I am delighted that passion and contribution in medical education is being acknowledged and celebrated in this inaugural event. I look forward to the future growth in medical education in developing and nurturing the future doctors in our community.”

Guests enjoyed light refreshments and the opportunity to connect and reflect on Northern Health’s shared commitment to education and professional development.

Congratulations to all the nominees and award recipients for their exceptional work. Winners were:

· Excellence in Supervision: Dr Georgie van der Vliet

· Excellence in Clinical Teaching: Dr David Crosbie

· Mentor of the Year: Dr Dominic Chow

· Research Supervisor of the Year: Dr Russell Hodgson

We extend our warm congratulations on behalf of everyone at Northern Health!

 

 

 

Pictured in featured image: Dr Kim Jeffs presenting at the awards. 

The Northern Health Board and Executive are pleased to invite you to attend the 2024-25 Northern Health Annual General Meeting (AGM).

The AGM will be held virtually via Microsoft Teams on Thursday, 27 November 2025 from 12 noon.

Members of the Northern Health Board and Executive will share highlights and achievements from the 2024-25 financial year.

To join the meeting, please click here prior to the commencement of the meeting.

14 November marks World Diabetes Day, a global health awareness day that recognises the birthday of Sir Frederick Banting, who in 1922 co-discovered lifesaving insulin. His discovery was life changing and provided the treatment to allow millions of people worldwide to live full and healthy lives with diabetes.

This year’s World Diabetes Day campaign shines a spotlight on “Diabetes and Wellbeing”, with a particular focus on wellbeing in the workplace. The aim is to raise awareness, reduce stigma, and encourage supportive environments for people living with diabetes or at risk of developing the condition.

Globally, seven in 10 people living with diabetes are of working age. However, research shows that many experience stigma, discrimination, stress, fear, and exclusion in their workplaces. These challenges can have a significant impact on their mental health, wellbeing, career progression, and ability to effectively self-manage their diabetes.

At Northern Health, we are committed to fostering a safe, inclusive, and healthy workplace for all staff. We encourage every organisation to do the same — to recognise the importance of workplace wellbeing and to take practical steps to support employees living with diabetes.

Some examples of diabetes-friendly workplace strategies include:

• Providing a private, clean space for insulin injections or blood glucose monitoring (not in a toilet)
• Ensuring first aid officers are trained in recognising and treating hypoglycaemia (low blood glucose levels)
• Keeping hypo food (such as jellybeans or glucose tablets) readily available onsite
• Promoting exercise initiatives and healthy food options in staff areas and cafeterias

“Having a diabetes friendly workplace is so important for the person living with diabetes to feel supported and safe, and comfortable enough to disclose that they have diabetes.  It can enhance their ability to self-manage their diabetes whilst at work. This also benefits the employer through the employee having greater energy at work, improved job performance and potentially reducing absenteeism.  It creates a win-win situation,” says Karen Moulton, Clinical Nurse Consultant Diabetes, Northern Health.

Employers can also take the opportunity to assess how supportive their workplace is by completing the Diabetes Workplace Quiz, available at: worlddiabetesday.org/diabetes-workplace-quiz

To learn more, visit our World Diabetes Day display board in the Northern Hospital Epping main foyer from Monday 10 November to Friday 14 November. The display will feature practical tips, educational resources, and information on how we can all play a role in supporting diabetes awareness and wellbeing — at work and beyond.

Together, we can create a workplace culture that empowers people with diabetes to thrive.

Pictured in featured image (L-R): Julie Wallace, Jennifer Marano and Karen Moulton (all Diabetes Clinical Nurse Consultants/Credentialled Diabetes Educators).