Access and Support Service

Services » Access and Support Service

Access and Support Service-Aboriginal

If you, or someone you are caring for in your family is Aboriginal and has trouble accessing services, an Access and Support worker may be able to help you.
The Access and Support Worker can:

  •  Talk to you and your family about your needs, the services you are receiving or services that can help you
  • Help you come up with a plan to improve your independence and wellbeing
  • Talk to service providers – mainstream and/or Aboriginal - about what you may need and how they can assist
  • Explain how support services work so that you feel comfortable in utilising them
  • Make referrals to services and support you to start using those services
  • Support you to change your plans and/or services if your circumstances change or your needs are not being met

The Access and Support Service is available to link you into services in the Whittlesea, Hume, Banyule, Darebin, Nillumbik and Moreland councils. You can contact us on 8405 8716.


Access and Support Service - Multicultural

The service aims to assist older persons 65 years or older and/or their carer from a culturally and linguistically diverse background who would like to:

  • remain connected, active and independent in the community
  • improve health and quality of life
  • live safely and comfortably at home, for as long as possible.

If English is not your first language; and you live in the following Local Government areas of Whittlesea, Hume, Banyule, Darebin, Nillumbik and Moreland; and you need support in accessing services in the community due to language barriers or loss of confidence; please feel free to contact the Access and Support Service on (03) 9495 3180 to discuss your concerns.

Locations offering this service