Aggression and Violence at NH - It's Never OK

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28 June 2017

Our healthcare workers at Northern Health want to help others when they're at their most vulnerable. But we are facing a serious issue in our healthcare sector.

Workers are regularly confronted with violence and aggression – from patients and residents, visiting friends and family, even bystanders. The people who behave this way are not just those under the influence of alcohol or drugs, or those who are not of full capacity of mind. Often it’s everyday people who find themselves in a stressful situation.

When we imagine aggressive or violent incidents happening to healthcare workers, we might think 'I would never do that'. But when you or your loved ones are placed in a stressful situation you may act in ways you're not proud of.

Even acts you may consider ''small' like eye rolling, sneering, talking down to or raising your voice at healthcare workers can have a major impact on their mental health. To you, it might be a one-off incident, but they might be treated like this every day.

If you find yourself getting overwhelmed, try to remove yourself from the situation until you can be in a better frame of mind.

If you witness an act of aggression or violence, do not get involved – report it immediately to someone at the healthcare facility, or call the police.

No matter the situation, aggression and violence against healthcare workers is never OK.

Let's work together to stop it. Click here to learn more.